Response PointPhone system for small businesses
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Response Point SP2: The easy to use small business phone system just got easier Buy online Find a Specialist Microsoft Financing
Download Response Point SP2 NOW!

Introducing Microsoft Response Point Service Pack 2 (SP2).

Microsoft's small business phone system features enhanced Voice-over Internet Protocol (VoIP) quality for cost-effective small business communications.

Delivered on award winning hardware, Response Point offers an entire phone system in one affordable package — a smart choice for small businesses. Learn more

Microsoft Response Point with SP2 is an easy to install and use phone system-and can save small businesses up to 51%* on phone bills. Now improved with SP2, save even more with new features:

  • Even Easier to Talk to Colleagues and Customers
    • Intercom & Paging
    • Support for analog phones (FXS) and other devices
    • After hours receptionist
  • Better Solutions for Trained Specialists
    • VPN and multi-subnet support
    • Launch a webpage from an incoming call
    • Trunk devices
  • Enhanced Features
    • Improved audio robustness
    • Parked call return
    • Personal contacts can be called with specific services
*(source: AMI-Partners June 2007)

Get all the Response Point SP2 Enhancements - SP2 Features Fact Sheet!



Response Point SP2 Resource Kit
The Response Point SP2 Resource Kit contains:
  • A Command line utility for configuring “users” to an RP base Unit from a CSV(excel) file.
  • A Command line utility for adding/reconfiguring “Phones” to a RP Base Unit (including assigning extensions/ users) from a CSV (excel) file. This tool will also allow a user to find all phones connected to a RP system and write them to an a CSV file.
  • A Command line utility for adding “generic phones” to a system from a CSV (excel) file. The user will still have to manually configure the generic phones with data provided by this utility using a method supported by the IP phone(Web UI, TFTP, etc).
Hardware Manufacturer Downloads - For additional SP2 software for your Response Point hardware manufacturers, see:
Syspine Quanta Syspine: Quanta Computer today is the largest notebook computer ODM company in the world. With leading technology and strong R&D, Quanta has become a leader in hi-tech markets. Syspine
D-Link D-Link: D-Link is the global leader in connectivity for small, medium, and large enterprise business networking. D-Link
Aastra Aastra: Aastra Technologies Limited is a global enterprise telecommunications systems leader. Aastra


The Response Point Team believes that "response" is a verb. We're committed to offering you a quality product that meets the needs of your small business, so your comments and suggestions are valuable to us. Tell how we can improve your experience. Send feedback.