Voice Recognition

Access phones and features using only your voice.

With Response Point phone system software, you simply tell your phone what to do—and all it takes is a push of the blue button. The software's speech recognition technology is top quality, thanks to Microsoft's long-term investment in research and development.

• Voice commands. Use voice-activated commands to dial, transfer, and retrieve calls. You can also ask for the company directory.
• Voice dialing. Use your voice, instead of your phone keypad, to call contacts. This hands-free solution eliminates the need to memorize and press numerous key sequences. Now call anyone in the company, or any of your Microsoft Office Outlook contacts, just by speaking their name. You can just say, "Call Ted," instead of memorizing Ted's phone number.
• Improved DTMF detection. Change the channel that detects touch tones to reduce speech misrecognition, often caused by background noise and variable service requirements.
• Digital service. Configure voice service with a digital service provider. Digital service is often referred to as "T1," "E1," "PRI," or "ISDN" by some service providers and in different regions.
• Free directory assistance. Voice-dial 1-800-CALL-411 to find business phone numbers in the U.S. and other information by saying "Call four one one."
• Automated Receptionist. Enable the automated voice to answer and direct calls all of the time, when the office is closed, or when your receptionist can't take calls. You can customize the automated greetings, responses, and prompts that callers will hear when they navigate the phone system. You can record answers to questions that callers frequently ask the Automated Receptionist, such as "What are your business hours?"