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Success Stories

Read accounts of how SAM has proven beneficial to organizations around the world.

As these case studies demonstrate, SAM has proven beneficial to companies around the world. Some organizations have realized savings of 15 to 20 percent in their overall IT budgets as well as significant savings in procurement and administrative costs. In addition, these customers report experiencing less downtime for employees, fewer help desk issues, faster inventory responses, and lower labor costs as a result of successful SAM programs. Businesses have also reported less tangible benefits, such as improved employee morale and overall peace of mind.

Check out these case studies to learn what other organizations are experiencing with their SAM efforts. Whether you are a SAM partner helping customers succeed with SAM, or an individual looking to demonstrate the value of implementing SAM to others in your organization, you can use these case studies to help show some of the benefits of putting a SAM program in place.

Send Us Your Success Stories

Do you have a SAM success story that you would like to share? Please send a brief description of your experience. We will work with eligible customers and partners to produce a professional story and post it here, and possibly also at www.microsoft.com/casestudies.

Send your success story now

SAM Case Studies

Country/
Region

Language

Customer

Partner

Organization Size

Industry

Details

Australia

English

Hervey Bay City Council (Microsoft Office Word file, 623KB) (Microsoft Office PPT file, 476KB)

Data#3

350 people

Government - Local

Effective SAM program helps local Australian government maintain compliance and cut costs.

Australia

English

Undisclosed (Word file, 333KB)

Data#3

320 employees

Professional Services - IT

Professional Services – IT Company verifies compliance with SAM and gains a 600 percent return on investment.

Canada

English

Golder Associates Limited (Word file, 229KB)

Undisclosed

Conglomerate of many companies

Other Professional Services

Implementation of a SAM program helps ensure compliance and improves IT perception within the company.

Canada

English

Minacs Worldwide (Word file, 212KB)

Buchanan Associates

More than 5,000 employees

Other Professional Services

SAM helps Minacs save $100,000 in software costs by enabling the company to take control of its software assets and manage them more efficiently.

Canada

English

Ski Bromont (Word file, 212KB)

Conamex International

500 employees

Entertainment/Tourism

SAM helps establish clear guidelines around IT use for employees, ensure software compliance, virtually eliminate downtime, and reduce IT service hours by 50 percent.

Czech Republic

English

Cleverlance (Word file, 304KB)

DAQUAS

300 employees

Software Engineering

Cleverlance now knows what they need to stay in compliance, and they are maximizing the value of licenses in the Microsoft partner program.

Czech Republic

English

AG FOODS (Word file, 304KB)

Tacoma

70 employees

Manufacturing

AG Foods Group now has total visibility into its software assets and is assured of its legal compliance with software licensing agreements. SAM has helped the company achieve widespread organizational efficiencies and has given them a precise, detailed, and verifiable account of its software assets.

Germany

English

DQS (Word file, 365KB)

DATALOG Software AG

180 employees and 1,700 auditors worldwide

Assessment & Certification

DQS, a leading German organization, can now anticipate its needs by taking advantage of streamlined licensing management. DQS expects to increase accuracy in future software budgeting and save 20 percent on licensing costs within the next two years.

Germany

English

Karl Mayer (PDF file file file, 38KB)

Software Spectrum GmbH

2,700 employees

Mechanical and Process Engineering

SAM helps establish clear guidelines around IT use for employees, ensure software compliance, virtually eliminate downtime, and reduce IT service hours by 50 percent.

Germany

English

OSI International Foods (Word file, 384KB)

Datalog Software

12,000 employees

Distribution

With a more effective licensing model in place, OSI reduced costs by more than 30 percent and achieved 100 percent compliance with Microsoft guidelines.

Germany

English

s. Oliver (PDF file, 116KB)

Datalog Software

2,300 employees

Trade and Consumer Goods

License management provided cost savings in software use and eliminated the risk of under licensing.

Germany

English

Vestolit (PDF file, 108KB)

T&A SYSTEME

700 employees

Rubber

By working with T&A SYSTEME, Vestolit improves legal compliance and cuts their licensing costs by 15 percent.

Italy

English

Aquarium of Genoa (PDF file, 156KB)

SoftJam S.p.A.

Undisclosed

Entertainment

Software inventory drew up a detailed picture of the existing resources and provided an effective solution to plan future investments.

Italy

English

Nextra Asset Management (PDF file, 240KB)

Computerwide Networking Solutions

520 PCs

Financial Services

"In short, we achieved a savings on client management times and a greater overall quality for the IT service." —Paolo Deserati, Nextra I.M.'s IT Department

Italy

English

Pedrollo (PDF file, 222KB)

Vecomp Software

Undisclosed

Manufacturing

Microsoft SAM service improved software management and developed an integrated technological platform supporting growth and innovation.

Italy

English

Villa Scassi Hospital (PDF file, 185KB)

SoftJam

Undisclosed

Healthcare

SAM tools prove useful in controlling information system resources and optimizing IT investments.

Italy

English

Villa Scassi Hospital (PDF file, 185KB)

SoftJam

Undisclosed

Healthcare

SAM tools prove useful in controlling information system resources and optimizing IT investments.

Italy

English

Villa Scassi Hospital (PDF file, 185KB)

SoftJam

Undisclosed

Healthcare

SAM tools prove useful in controlling information system resources and optimizing IT investments.

Philippines

English

Bank of the Philippine Islands (PDF file, 309KB)

Ports and Packets

Undisclosed

Banking Industry

Implementation of a SAM program leads to improved IT efficiency and security, reduced costs, and increased employee productivity.

Russia

English

Aston (Word file, 384KB)

Undisclosed

2,500 employees

Automotive, Farm and RV

Global Agro-Industrial Form Streamlines IT infrastructure, Reducing Risk and Costs

Singapore

English

World Sport Group (WSG) (Word file, 392KB)

TechBiz

Undisclosed

Marketing Sports

With minimal effort this sports media firm has ensured full compliance with licensing requirements.

Singapore

English

AMP Singapore (Word file, 1.2 MB)

TechBiz

2,000 people

Non-profit

AMP has achieved full transparency in its IT spending, ensured licensing compliance, reduced expenditures, and improved donor confidence in the organization.

Singapore

English

ISG Asia (Word file, 411KB)

TechBiz

More than 490 employees

Property & Construction

A SAM solution for ISG Asia’s Singapore office consolidated its regional asset management and licensing compliance. Now it can track, report, and plan IT operations; utilize volume discounts; and reduce expenditures.

United Kingdom

English

Bowmer & Kirkland (PDF file, 185KB) (Word file, 580KB) (PPT, 452KB)

Business Continuity Services

1,600 employees

Construction

A large British construction company, wanted to better understand software licensing, so the group sought to learn what type of license agreements it should use for new software, and how it could best manage its software assets.

United Kingdom

English

Hussmann (PDF file, 146KB)

Business Continuity Services (BCS) Ltd.

130 PCs

Manufacturing

SAM policy helped Hussmann gain control of its IT assets and save money by identifying areas where it was over licensed.

United Kingdom

English

Northwest Regional Development Agency (NWDA) (Word file, 392KB)

Undisclosed

Undisclosed

Government – Regional/State

Implementation of a SAM program helps the NWDA simplify IT management and reduce costs.

 United Kingdom

English

Orange Personal Communications Services (PDF file, 103KB)

Monactive

14,000 employees

Telecommunications

An automated SAM solution cuts licensing costs by 30 percent and results in the adoption of a best-practice system.

United Kingdom

English

Undisclosed (Word file, 613KB)(PPT, 417KB)

PC-WARE

Undisclosed

Professional Services - IT

SAM program leads financial services firm to streamlined IT management and an annual software expenditure reduced by 12 percent.

United Kingdom

English

Southampton F.C. (Saints) (PDF file, 168KB)

Grey Matter

More than 100 employees

Sports

A SAM engagement allowed Southampton FC to adopt proven best practices, making it easier for their IT department to do its job.

United States

English

Ampacet (PDF file, 434KB)

Universal Management

More than 1,500 employees

Manufacturing

SAM consultation eliminates compliance concerns, saves US$300,000 in licensing costs, and improves network security.

United States

English

Assurity Life Insurance (PDF file, 299KB)

Software Management Systems, Inc.

More than 450 employees

Insurance Industry

In addition to finding ways to optimize software investments, streamline IT operations, and prepare for future growth, SAM engagement helps determine licensing and policy needs.

United States

English

Cascade Microtech (PDF file, 172KB)

Universal Management Solutions

More than 300 employees

High-Tech Manufacturing

"We will save approximately $500,000 or more in future software purchases and time savings through the SAM engagement and subsequent licensing changes." —Linda Bobzien, Information Technology Manager, Cascade Microtech

United States

English

Compassion International (PDF file, 728KB)

Project Leadership Associates

Undisclosed

Nonprofit

Completing a SAM engagement leads to improved employee awareness, increased efficiencies in software tracking, and a streamlined donation process.

United States

English

Daifuku America (PDF file, 700KB)

Softchoice

More than 350 employees

Manufacturing

Daifuku America streamlines licensing agreements and procurement, improves IT management, and reduces costs through SAM Assist.

United States

English

eSMART Case Study (PDF file, 230KB)

Microsoft Certified Partner for Licensing Solutions

2,200 employees

Healthcare

Through a SAM engagement and the deployment of the eSMART inventory tool, the hospital was able to determine a baseline inventory of assets and analyze gaps between software installed and licenses owned.

United States

English

eTelecare CIO Case Study (PDF file, 119KB) (Microsoft XPS file file, 205KB)

Universal Management Solutions

13,000 employees

Professional services—Business process outsourcing

New CIO at eTelecare gains control of IT environment, establishes credibility with SAM

United States

English

eTelecare MA Case Study (PDF file, 120KB) (XPS file file, 207KB)

Universal Management Solutions

13,000 employees

Professional services—Business process outsourcing

eTelecare, a global outsourcing firm navigates acquisitions strategically with SAM

United States

English

Five Star Airport Alliance Case Study (PDF file, 253KB)

Universal Management Solutions

800 employees

Manufacturing

Experiencing significant growth, Five Star Airport Alliance saw the need for a SAM engagement. This resulted in an improved inventory process, updated SAM policies, and the selection of an optimal licensing program for the company.

United States

English

Golder Case Study (PDF file, 179KB)

SAM Partners

More than 900 employees

IT Services

SAM consultation results in time and money savings through a streamlined acquisition process, improved vendor relationships, and software compliance.

United States

English

Interline Brands (PDF file, 117KB) (XPS file, 195KB)

Soft-Aid

More than 3,000 employees

Wholesale and Distribution

Interline Brands, a direct marketer and distributor of maintenance, repair, and operations products, optimizes its licensing program and streamlines the True-Up process with SAM.

United States

English

John L. Scott Real Estate (PDF file, 314KB)

Universal Management Solutions

More than 4,700 employees

Professional Services – Real Estate

John L. Scott sees improved security, increased efficiency through standardization, and control of company software assets after their SAM consultation.

United States

English

Lovitt and Touché (PDF file, 230KB)

Cynthia Farren Consulting

More than 200 employees

Insurance Industry

Through a SAM engagement, Lovitt & Touché realizes enhanced security and saves money by changing to a more appropriate licensing structure.

United States

English

Mac-Gray (PDF file, 201KB)

Soft-Aid

More than 700 employees

Professional Services—Commercial Laundry

SAM consultation helps Mac-Gray successfully deploy an inventory tool and establish a strategic relationship with a single value-added reseller (VAR) to take advantage of a more optimal licensing program.

United States

English

Millennium Partners Sports Club Management (PDF file, 350KB)

Universal Management Solutions

1,700 employees

Professional Services – Sports Club Management

A SAM consultation leads to controlled software inventory and a standardized platform that is poised for future growth.

United States

English

Monotype Imaging (PDF file, 91KB)

Soft-Aid

170 employees

Professional Services – IT

Conducting a SAM inventory and evaluation results in a more effective understanding of the customers licensing environment and an improved licensing structure.

United States

English

Ohio Auto Club (PDF file, 264KB)

Project Leadership

More than 650 employees

Professional Services – Automotive

Ohio Auto Club identifies and corrects licensing issues to become fully compliant, improves internal licensing procedures, optimizes its licensing structure, and justifies a new IT position.

United States

English

South Nassau Communities Hospital (PDF file, 250KB)

Universal Management Systems

More than 2,200 employees

Healthcare

Through a SAM engagement, the hospital developed an accurate baseline of assets and analyzed gaps between software and licenses.

United States

English

Toyota Mall of Georgia (PDF file, 160KB)

Soft-Aid

More than 225 employees

Retail – Auto

Toyota Mall of Georgia regains control of its licensing programs and software assets and improves licensing purchase decisions by conducting a SAM Engagement.

United States

English

Undisclosed (PDF file, 189KB) (PPT, 425KB)

Software Management Systems

Undisclosed

Healthcare

A SAM program helped this customer qualify for 20 percent volume discounts, simplify IT administration, and promote best practices and HIPAA compliance.

United States

English

Youville Hospital and Rehabilitation Center (PDF file, 134KB)

Soft-Aid

Undisclosed

Healthcare

SAM process leads to money savings through more appropriate licensing programs and more efficient software acquisition and management policies and processes.

United States

English

UT Medical Group (PDF file, 553KB) (XPS file, 198KB)

Project Leadership Associates

More than 1,000 employees

Healthcare

Medical Group navigates licensing options, controls IT assets, and justifies inventory tool investment in long-term IT strategy with SAM.

United States

English

Whitney, Bradley & Brown (PDF file, 309KB)

Insight

More than 325 employees

Professional Services – IT Consulting

SAM Assist helps Whitney, Bradley & Brown gain control of its IT assets and optimize software for the firm's annual True-Up license reconciliation.