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What can Microsoft Dynamics CRM
do for your business?

Microsoft Dynamics CRM is a fully integrated suite of marketing, sales and service capabilities that leverages the power and effectiveness of the Microsoft technology platform to work even better, together.

A flexible business application that helps organizations increase business productivity and drive connections across people, processes and ecosystems. Unlike other CRM solutions, it gives you a choice.

  • Familiar (Simple): Familiar software that empowers people through natural, productive and insightful experiences.
  • Intelligent (Value): Real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies.
  • Connected (Forward-Thinking Flexibility): Flexible features and tools that allow organizations to adroitly respond to change and better connect to people, processes and ecosystems


Empower your people with tools they may actually like to use – to help them identify, nurture and retain profitable relationships and spend more time driving sales, not learning new tools.

More information about Microsoft Dynamics CRM is available at http://crm.dynamics.com/en-us/Default.aspx.

 

CRM Solutions for Sales Productivity
and Effectiveness


Get your sales force quickly up to speed with the advanced but easy-to-use features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.

  • Real-time customer insight
  • Do more with less
  • Connected, collaborative sales force
  • Actionable business insight
  • Establish a 360-degree view of customer interaction and sales opportunities

Explore Case Studies

  • MeMega: Saudi Pioneer Retailer Beats Online Sales Target by 50 Per Cent with E-Commerce Solution
  • Arcapita Bank: 100% adoption of CRM solution compared to only 30% with previous solution
  • Dubai Bank: 88% cut in number of applications used in Contact Centers by getting CRM solutions
  • LINKdotNET: Egypt-Based ISP Boosts Sales Revenue with Award-Winning Customer Relationship Solution
  • Arch Chemicals: Gains Valuable Visibility into Sales and Service with CRM Solution

CRM Solutions for Customer Service
Productivity and Effectiveness

Transform your customer service into a strategic asset with Microsoft Dynamics CRM customer service solutions. With a 360-degree view of the customer, your agents can resolve issues quickly and reduce handling times with advanced customer service software. By automating processes, you can also reduce costs and help to ensure consistent customer service is delivered across all touchpoints.

  • Deliver Personalized Service
  • Contain Costs Without Sacrificing Service
  • Boost Operational Efficiencies
  • Serve Customers More Efficiently Through Improved Employee Productivity
  • Deliver value with integrated interaction and knowledge management.

Explore Case Studies

  • Barclays Bank: CRM solution makes a significant improvement in customer services
  • KASB Bank: Strengthens Market Opportunities with Enhanced Customer Service Tools
  • Elingo Communications: Takes Advantage of Architecture Assessment, Leading to Breakthrough Results
  • Polaris Industries Inc.: Improves Customer Service and Staff Productivity
  • Panduit: High-Tech Manufacturer Boosts Productivity by 15–20 Percent, Achieves ROI in 8–10 Months
 
Learn More About CRM 360

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