Case Studies

Tom Brooks, Owner of Carson Valley Golf Course in Gardnerville, Nevada, competes against a glut of other golf courses in his resort area. He has to keep costs low and service high. By deploying the beta version of Windows Small Business Server 2008, Brooks has been able to automate paper-bound processes, improve customer service, reduce time spent on technology issues, work remotely, and increase revenues by operating more efficiently.

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Epicurean Cutting Surfaces, which produces cutting boards and other kitchenware products from renewable and recycled materials, aims to reduce material and process waste. The company upgraded to the beta version of Windows Small Business Server 2008 to take advantage of improvements in security and reliability, remote access, and software management. As a result, the company reduced costs, increased productivity, improved customer service, and gained a competitive edge.

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For more than three decades, Kent, Washington–based Key Mechanical of Washington has supplied commercial clients with heating, air conditioning, and refrigeration sales and service. Its mixed-technology environment was difficult to update and made remote and mobile access challenging. After deploying Windows Small Business Server 2008, Key Mechanical reduced costs, enhanced network security and management, and grew its business capacity.

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Robby Gordon Motorsports—the only single-car, owner-driver team on the premiere NASCAR Sprint Cup Series circuit—competes with teams three times its size. To increase its ability to compete, the company upgraded to Windows Small Business Server 2008 beta software, deployed on an HP ProLiant ML350 G5 server. The organization’s efficiency and collaboration have been significantly increased, making a positive impact on the increasing communications and operating more efficiently.

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Miwayawin Health Services needed to provide better file sharing and remote connectivity for employees and to strengthen data protection. By deploying Windows Small Business Server 2008 Standard, Miwayawin has improved healthcare delivery by simplifying remote access to patient information and backing up critical files. Medical staff can now more easily share files, set up meetings, and locate data, and network security is much tighter.

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Premier Marine makes luxury pontoon boats, a bright spot in the choppy marine market. However, the company needed better information sharing and process automation to keep up with business growth. Premier Marine deployed the beta version of Windows® Small Business Server 2008 and has created information-sharing efficiencies that have sped order processing, improved customer response times, and increased business uptime.

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Promoter Line has cultivated a reputation in the event management industry for being uncompromisingly committed to the success of its customers’ entertainment experiences. From A-list concerts to local festivities, Promoter Line attends to every detail. As word about its exceptional service continued to spread, Promoter Line realized that it needed a technology solution to help its employees work more efficiently, especially from remote event locations. A solution based on Windows Small Business Server 2008, Windows Vista Ultimate. Within seven months of deploying the solution, Promoter Line increased efficiency by 70 percent, expanded business by 40 percent, and boosted revenue by U.S.$500,000.

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With employee groups spread across multiple buildings, Seaside Buick struggled with internal communications. After joining the Microsoft Technology Adoption Program for Windows Small Business Server 2008, Seaside Buick launched a new company intranet to improve communication and collaboration, and reduce paper waste. The company was able to reduce IT support time and associated cost by 70 percent.

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