FAQ

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Windows Small Business Server (SBS) 2008 is designed to provide small organizations with an affordable, “all-in-one” solution that protects important data and drives business growth. It is an integrated server solution designed to help small companies protect vital business data, increase day-to-day productivity and present a more professional image to customers. Windows Small Business Server 2008 is the next major release of the highly successful Windows Small Business Server 2003 R2 product. It will be offered in x64 only. For more information, visit the Editions page.  

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The product was launched on November 12, 2008 and is available for purchase. Visit the purchasing options page for more details.

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Windows Small Business Server 2008 delivers a range of exciting new features and capabilities for small business owners and employees, as well as IT managers and technology consultants. Highlights include:

Some features in Windows Small Business Server 2008 are dependent on market and language availability. See the Editions page for more details.

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Hardware makers, including Dell, Fujitsu-Siemens Corporation, HP, and IBM, plan to deliver solutions built on Windows Small Business Server 2008.  

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Windows Small Business Server 2008 has solid extensibility for third-party applications with a second instance of Windows Server 2008.  

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Windows Small Business Server 2008 setup includes sign up for Microsoft Office Live Small Business, giving customers a way to more effectively market and sell online. Within the Windows Small Business Server 2008 management console, customers can set up and manage Office Live Small Business workspaces and their public Web site, helping them improve collaboration between employees and with partners, and to present a more professional online image. This integration reflects the growing Microsoft "software-plus-services" strategy to give customers choices and combinations of on-premise and service-based solutions. Some features in Windows Small Business Server 2008 are dependent on market and language availability. See the Editions page for more details.  

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Windows Server 2008 Standard technologies, Microsoft Forefront Security for Exchange Server, server and client reporting, network-wide patch management, and other technologies within Windows Small Business Server 2008 provide small businesses with excellent security and data protection. With every new version of a product, Microsoft does a lot of research and evaluates customer and partner feedback to determine how we can enhance the solution at an affordable cost. Some features in Windows Small Business Server 2008 are dependent on market and language availability. See the Editions page for more details.  

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No details are currently available, but Microsoft typically helps customers preserve their investments in instances like this. More information will be provided in the future. 

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Find updates for Windows Live OneCare for Server on the OneCare Updates page.

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One of the great new features of Windows Small Business Server 2008 is enhanced reporting and monitoring across server and client. It will work with the client security solution that customers choose for their needs. Some features in Windows Small Business Server 2008 are dependent on market and language availability. See the Editions page for more detail.

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One of the key benefits of Windows SBS is its integration. When a new standalone version of a component is revised, it directly affects the services, integration, and management tools that are unique to Windows SBS 2008. Product updates, such as new service packs, are typically made available at no cost for download or at a small cost for the media and shipping. A standalone product update should not be installed until the SBS product team has had the opportunity to test the new combination and make an announcement as to its suitability. Please check The Official SBS Blog for compatibility updates. 
Product upgrades, such as new product versions, are not freely available and must be purchased. Installing a standalone product version on top of SBS is not supported in any instance unless it is expressly approved on the SBS Web site.

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A. Yes – Windows Small Business Server 2008 (Windows SBS 2008), Windows Essential Business Server 2008 (Windows EBS 2008) & Windows Server 2008 for Windows Essential Server Solutions (WinWESS) will all support WS 2008 SP2.  Current users will be able to get WS08 SP2 through Windows Update and can obtain additional details and download information on the Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 page on TechNet.

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Visit the Pricing page to find details on Standard and Premium Edition prices and CAL pricing. Windows Small Business Server 2008 will be available in all channels—including Original Equipment Manufacturer (OEM), Open, Retail, System Builder—after general release.  

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Windows Small Business Server 2008 provides a wide range of new features and technologies, such as the newest Microsoft server products, new security services, marketing and collaboration capabilities, and management features. Premium Edition now includes Windows Server 2008 Standard technologies for SBS Premium with Microsoft SQL Server Standard Edition 2008 for Small Business—vs. Microsoft SQL Server 2005 Workgroup Edition in Windows Small Business Server 2003 R2 Premium—to run on a second hardware box for line-of-business applications.
In addition, we have created new, flexible licensing for SBS, such as:

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Visit the Subscription Services page to find details on Forefront subscriptions for SBS 2008. Windows Small Business Server 2008 includes a 120-day trial subscription for Microsoft Forefront Security for Exchange Server.   As the subscription ends, learn more by visiting the Licensing Overview page for Forefront Security for Exchange Server and find out how you can renew your subscription at the Purchasing Options page.

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Windows Small Business Server 2008 will be offered in a Standard and a Premium Edition. Each edition includes five Client Access Licenses (CALs). Customers can purchase additional CALs for the number of users or devices they wish to connect to Windows Small Business Server 2008. New single CALs make Windows Small Business Server 2008 licensing more flexible and cost effective. To learn more, visit the Licensing page.  

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Windows Small Business Server 2008 is designed for use with up to 75 desktops.  

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In the majority of 1-75 user scenarios, SBS 2008 Standard Edition is less expensive than SBS 2003 R2 Standard Edition.SBS 2008 Premium Edition is going up in price, but that is mainly because we are now providing an additional copy of Windows Server 2008 with SQL Server Standard Edition—versus Workgroup Edition in SBS 2003 Premium—to run on a second hardware box. This is in response to loud and clear feedback from partners and customers that they want that second box as a platform for critical business applications. Premium Edition can now also be used for Terminal Services access to applications.

Also, Client Access Licenses (CALs) now apply to any other copies of Windows Server, SQL Server, or Exchange Server on the network, eliminating the need to purchase additional CALs.

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SBS 2008 provides a wide range of new features and technologies, such as the newest Microsoft server products, new security services, marketing and collaboration capabilities, and management features. Premium Edition now includes an additional copy of Windows Server 2008 with SQL Server 2008 Standard Edition—versus Workgroup Edition in SBS 2003 Premium—to run on a second hardware box for line-of-business applications.

In addition, we have created new, flexible licensing for SBS, such as:

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Yes. You may purchase SBS 2008 in retail, via volume license programs, system builders, and OEMs.

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Downgrade rights, in general, mean that you can use an earlier version of the software acquired. For Windows Small Business Server, this means you are allowed to install and use Windows Small Business Server 2003 R2 Premium Edition instead of Windows Small Business Server 2008 Premium Edition, which is what you purchased. You can also install and use Windows Small Business Server 2003 R2 Standard Edition instead of Windows Small Business Server 2008 Standard Edition. At any time, you can install the software you purchased and cease to use the earlier version.  

If you obtained your server with Windows Small Business Server preinstalled from a partner or OEM, in order to exercise your downgrade rights you must already have the earlier versions of Windows Small Business Server media available. If you purchased Open Licensing, Volume Licensing, Software Assurance, or the full retail product of Windows Small Business Server 2008, contact Microsoft fulfillment services in your region.

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Yes. You may exercise your downgrade rights and run SBS 2003 R2 or earlier versions if you have acquired a SBS 2008 license. Note however that you cannot separate out the components of the SBS solution—that is, if you downgrade, you must downgrade all components of the software.  

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No. Our downgrade rights specify that if you downgrade, you must downgrade all the component parts of the server software.  

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Yes. The second Windows Server license can be applicable for use of the 32-bit or 64-bit versions; and for your convenience, we ship both in your SBS 2008 Premium Edition package.  

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No. Components of the SBS solution cannot be separated. However, Microsoft recognizes that line-of-business applications may experience compatibility issues moving from one version to the next, so till 12/31/2009, we will ship SQL Server 2005 Standard (both 32 and 64-bit platforms) in addition to the SQL Server 2008 Standard for Small Business for the customer’s use in order to address these potential issues.

Note that once we stop shipping both versions of SQL Server, customers are restricted from downgrading just the SQL Server component. Our downgrade rights specify that if you downgrade, you must downgrade all the component parts of the server software. However, the customers who received SQL Server 2005 Standard with their SBS 2008 Premium can continue to use it after the shipping period ends, but they may not use both SQL Server 2005 Standard and SQL Server 2008 Standard for Small Business simultaneously. Customers can, however, move between SQL Server 2005 Standard and SQL Server 2008 Standard for Small Business per their needs.

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No, unless you are licensed for Windows Small Business Server 2008 Premium Edition, you may not separate the software for use on more than one operating system environment under a single license. This applies even if the operating system environments are on the same physical hardware system, such as by using virtualization technology. If you acquired Windows Small Business Server 2008 Premium Edition, you may run one instance of Windows Server 2008 technologies and SQL Server 2008 Standard Edition for Small Business on a separate server. This is a new license right that has changed from rights granted in previous versions of Windows Small Business Server premium editions. 

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No. SBS 2008 Premium Edition does not require that you use two servers. With premium edition, you are granted two Windows Server 2008 Standard technologies licenses and a SQL Server 2008 Standard Edition for Small Business license, and you have the option of installing on a second server, but there is no requirement to do so. 

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SQL Server can be installed on either server, but Terminal Services is disabled on SBS Standard. 

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This is a new licensing option that Microsoft has introduced in order to maximize licensing flexibility to better address our customers’ business needs. Windows Small Business Server customers can choose the CALs that make the most sense from a technology and cost perspective. For example, customers who need CALs only to access the SBS 2008 Standard technologies can use the SBS CAL Suite. Customers who need CALs to access SBS 2008 Standard and SBS 2008 Premium technologies can mix and match the SBS CAL Suite and SBS CAL Suite for Premium Users or Devices to achieve the most cost-effective CAL package.  

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For SBS 2008 Standard Edition, you may run one instance of the server software on a physical or virtual machine, but not both.  

For SBS 2008 Premium Edition, you can choose to run the “premium server” software on a second server:

You can run an instance of Windows Server 2008 Standard technologies on a physical or virtual machine (VM), and if you run on VM, you are allowed to run an additional instance on a physical machine in order to run hardware virtualization software; provide hardware virtualization services; or run software to manage and service operating system environments on the licensed server.

You can run any number of instances of SQL Server 2008 Standard Edition for Small Business in one physical or virtual machine, and it must be joined to the SBS domain.

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Yes. You are granted a 1+1 license similar to a stand-alone Windows Server Standard license; that is, you may run one instance of the operating system on a physical or virtual machine. If you run on a virtual machine, you may run an additional instance of the operating system on a physical machine in order to run hardware virtualization software; provide hardware virtualization services; or run software to manage and service operating system environments on the licensed server.  

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With every new version of a product, we do a lot of research and evaluate customer and partner feedback to determine how we can enhance the solution at an affordable cost. In some cases, this means removing certain component technologies. Customers who have or purchase Software Assurance will be provided with an easy product and licensing upgrade path. Customers without SA that currently use the removed products will need to buy them separately. 

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ISA will not be included in SBS 2008. Customers with active Software Assurance for SBS 2003 R2 Premium will be “made whole” by also receiving a free copy of ISA 2006 Standard Edition along with a separate copy of Windows Server 2003 R2 (since ISA Server 2006 does not run on Windows Server 2008). Upon the release of the ISA Server successor product, Threat Management Gateway (TMG) 2010, customers will be eligible for a free upgrade from ISA 2006 to TMG 2010 Standard Edition. Once upgraded to TMG 2010, customers will have to maintain software assurance coverage for TMG 2010 independent of their software assurance coverage for SBS 2008 Premium in order to get future upgrades for TMG 2010.

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Outlook was previously included in SBS as part of Exchange Server. However, since Exchange 2007 does not include Outlook, it is not in SBS 2008. 

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With every new version of a product, we do a lot of research and evaluate customer and partner feedback to determine how we can enhance the solution at an affordable cost. SBS 2008 (Standard Edition and Premium Edition) integrate with Microsoft Office Live for Small Business. Office Live offers functionality to edit, manage, and publish Web pages and Web sites. 

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The Windows Small Business Server 2008 Standard Edition or Windows Small Business Server 2008 Premium Edition license gives you the right to install and use the server software corresponding to the edition you purchased. The Windows Small Business Server 2008 CAL gives you the right for a device or user to access the server software. You need both types of licenses in order to be in compliance. 

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A user CAL permits one user (using any device) to access the server software. A device CAL permits one device (used by any user) to access the server software. Both types are offered to allow customers cost-effective licensing options. For example, per-user CALs are most effective when an employee uses several devices to access the server, such as a work computer and a home computer. Per-device CALs are most effective when several employees use the same device to access the server, such as rotating shifts in a call center. 

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The Windows Small Business Server 2008 CAL Suite should be purchased for each user or device that accesses the SBS network, irrespective of whether the Windows Small Business Server network is running Windows Small Business Server 2008 Standard or Premium. The Windows Small Business Server 2008 CAL Suite for Premium Users or Devices should be purchased for only those users or devices accessing the SQL Server 2008 Standard for Small Business shipped as part of Windows Small Business Server 2008 Premium server software.

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For these first five CALs, you get to choose; that is, you can designate whether those CALs are user or device. For any additional CALs you acquire after that, you purchase the type (user or device) of CAL you desire. 

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The Windows Small Business Server 2008 CAL Suite should be purchased for each user or device that accesses the SBS network, irrespective of whether the Windows Small Business Server network is running Windows Small Business Server 2008 Standard or Premium. The Windows Small Business Server 2008 CAL Suite for Premium Users or Devices should be purchased for only those users or devices accessing the SQL Server 2008 Standard for Small Business shipped as part of Windows Small Business Server 2008 Premium server software.

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No. Neither of the Windows Small Business Server 2008 CALs are concurrent. They are per user or per device only. 

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Yes. However, experience has shown that this introduces uncertainty and complexity to managing your licenses and staying in compliance. We strongly recommend you determine which type is prevalent or preferable on your network, and then use only those CALs. 

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No. With the release of Windows Small Business Server 2008, this will no longer be a situation that customers will face. Microsoft is introducing another option to increase your licensing flexibility to allow for complete scalability of your cost in relation to your usage. Both Windows Small Business Server 2008 CAL Suite and Windows Small Business Server CAL Suite for Premium User or Devices will be available in 1-, 5-, and 20-pack quantities. 

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Yes. They are not “floating” licenses and so they must be assigned to specific users or devices. If a user leaves the company or a device is retired, then the CAL can be reassigned. 

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You can purchase additional CALs from the sales channel you prefer: retail, through a Microsoft volume licensing agreement, or from your hardware manufacturer/provider. 

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Yes. When a user authenticates against the server, a CAL is required. In addition, the use of Outlook requires an additional license in order to be in compliance with the license agreement. 

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No. You do not need a CAL for additional servers to connect to the domain. 

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In most cases, no, your printer or multi-function device will not require the acquisition of a CAL. However, if your device authenticates to the domain it will require a CAL. The most common scenario where you would need a CAL is when you have a multi-function device that uploads scanned images, such as a pdf, to a server share using authentication. 

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Yes. You may use Windows Small Business Server 2008 CAL Suite or Windows Small Business Server 2008 CAL Suite for Premium Users or Devices instead of Exchange Server 2007 CALs to access instances of Exchange Server 2007 Standard or Enterprise Edition in the SBS 2008 domain. You may use Windows Small Business Server 2008 CAL Suite for Premium Users or Devices instead of SQL Server 2008 Small Business CALs to access your instances of SQL Server 2008 Standard or Enterprise Edition or SQL Server 2008 Workgroup Edition in the SBS 2008 domain. 

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Yes. Windows Small Business Server 2008 CAL Suite and Windows Small Business Server 2008 CAL Suite for Premium Users or Devices can be used to access any Windows Server 2008 that is in the Windows Small Business Server 2008 domain. Note however, if you are using the Terminal Services or Rights Management Services functionality found in Windows Server 2008, you must acquire separate Terminal Services CALs or Rights Management Services CALs in order to be compliant with your license.  

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No. As long as those servers are within the Windows Small Business Server 2008 domain, your Windows Small Business Server 2008 CALs grant you access rights to the other Windows Servers. Note however, the use of some functionality in Windows Server require additional licenses (e.g., Terminal Services/Rights Management Services). 

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Yes. If you have Software Assurance attached to your CALs, when you renew your Software Assurance contract, you may switch between CAL types. Unfortunately, if you do not have Software Assurance, you may not switch. 

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No. You must have the CAL version that matches the version of the server software you are running. That is, if you have a Windows Small Business Server 2008 domain, you must have Windows Small Business Server 2008 CALs. Note: If you choose to run an earlier version of the server software (by way of using downgrade rights), you would still be in compliance with your license by acquiring Windows Small Business Server 2008 CALs. 

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You will need to purchase Windows Small Business Server 2008 CALs and use your downgrade rights. 

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No. Due to the difference in timing of the release of SBS 2008 and Windows Server 2008, Microsoft has made an exception to the license requirements. If you have a Windows Server 2008 in the SBS 2003 R2 domain, your SBS 2003 R2 CALs are applicable until May 31, 2009, after which you will be required to either have Windows Server 2008 CALs or SBS 2008 CALs to be in compliance with your license.

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No. SBS 2008 Premium Edition does allow for Terminal Services functionality, if desired, but an additional purchase of TS CALs is still required to be in compliance with your license. 

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Yes. 

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No. Access to the SBS 2008 network requires a SBS 2008 CAL for all users or devices. However, customers only have to purchase SBS 2008 CAL Suite for Premium Users or Devices (“Premium” CAL) for those users/devices who are accessing the Premium features; all other users/devices can be in compliance by purchasing SBS 2008 CAL Suite (“Standard” CAL).  

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No. Whether you get SBS 2008 CAL Suite (“Standard” CAL) or SBS 2008 CAL Suite for Premium Users or Devices (“Premium” CAL) depends on what edition of SBS 2008 you are entitled to. That is, if you had SA attached to SBS 2003 Standard Edition and the additional CALs, then you are entitled to SBS 2008 Standard Edition server software and SBS 2008 CAL Suite CALs. If you had SA attached to SBS 2003 Premium Edition and additional CALs, then you are entitled to SBS 2008 Premium Edition server software and SBS 2008 CAL Suite for Premium Users or Devices CALs. 

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No. Upgrade packs are not available; you must purchase new SBS 2008 CALs. Note, however, that we are offering a discount to customers transitioning from SBS 2003 R2 to SBS 2008 through our Solutions Pathway program. For more information on Solutions Pathway, click here. 

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No. If a user or device is accessing the server software through the Internet without being authenticated (or otherwise individually identified by the server software), then a CAL is not required. 

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The Windows Small Business Server 2008 server license is activated over the Internet. If you do not have an Internet connection, you can follow the instructions in the Windows Activation wizard for calling a telephone number to activate. Windows Small Business Server CALs no longer have to be activated. Note that if you are running Windows Small Business Server 2008 Premium Edition, the second copy of Windows Server 2008 technologies will require similar activation.  

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There are many benefits to your Software Assurance purchase (for detailed information, go to http://www.microsoft.com/licensing/sa/default.mspx), one of which is rights to new versions of the product , so you will be entitled to SBS 2008 and the initial five CALs that came packaged with the server software. If you attached SA to your additional SBS 2003 CAL purchases, then you are also entitled to SBS 2008 CALs.  

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Microsoft is committed to ensuring our SA customers are “made whole” when it decides to make changes to existing products. As a SBS 2003 R2 SA customer, you get rights to the new version of the Small Business Server 2008 solution. The following chart outlines the stand-alone licenses that will be granted to our SA customers for those components of the SBS 2003 R2 solution that are no longer part of SBS 2008: 

* Premium Edition

** ISA 2006 does not run on Windows Server 2008

Please see here for contact information to order your stand-alone licenses and media.

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You have to purchase a new SBS 2008 Premium Edition license, corresponding SBS 2008 CALs for each user or device accessing the server software, and a separate ISA 2006 license. And since ISA 2006 does not run on Windows Server 2008, a separate copy of Windows Server 2003 (R2) will be needed as well. 

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Windows Server 2008 for Windows Essential Server Solutions is designed for partners who want to deliver a product based on Windows Server 2008 as part of a small business offering. Windows Server 2008 for Windows Essential Server Solutions provides the same version of Windows Server 2008 that is used by Windows Small Business Server 2008 but has none of the added features or integrated components included in Windows Small Business Server 2008 Standard or Premium. Windows Server 2008 for Windows Essential Server Solutions has the following restrictions:

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A smooth migration to new software/hardware is what’s most important for small businesses. Our research shows small businesses purchase new hardware with software infrastructure upgrades. Therefore Microsoft has focused on providing guidance, wizards, and automation for fast, easy migration to Windows Small Business Server 2008 on new hardware. More information will be provided in the future.

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Downgrade rights, in general, mean that you can use an earlier version of the software acquired. For Small Business Server, this means you are allowed to install and use SBS 2003 R2 Premium Edition instead of SBS 2008 Premium Edition which is what you purchased; you can also install and use SBS 2003 R2 Standard Edition instead of SBS 2008 Standard Edition. At any time, you can install the software you purchased and cease to use the earlier version. 

If you obtained your server with Small Business Server preinstalled from a partner or OEM, in order to exercise your downgrade rights you must already have the earlier versions of Small Business Server media available. If you purchased Open Licensing, Volume Licensing, Software Assurance, or purchased the full retail product of SBS 2008, contact Microsoft fulfillment services in your region.

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Yes. You may exercise your downgrade rights and run SBS 2003 R2 or earlier versions if you have acquired a SBS 2008 license. Note however that you cannot separate out the components of the SBS solution (that is, if you downgrade, you must downgrade all components of the software). 

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As a rule, the components of the Windows Small Business Server solution cannot be separately downgraded, however Microsoft recognizes that line-of-business applications may experience compatibility issues moving from one version to the next, so customers can downgrade the 2nd copy of Windows Server 2008 Standard, shipped as part of SBS 2008 Premium, to Windows Server 2003 R2 Standard. This exception is being granted until December 31, 2009.Look for this downgrade option here.

Note:  Under this exception, the customers are restricted from running both the 2nd copy of Windows Server 2008 Standard as well as Windows Server 2003 R2 Standard (to which the customer has downgraded) at the same time simultaneously. Also, after December 31, 2009, customers are restricted from downgrading just the 2nd copy of Windows Server 2008 Standard, shipped as part of SBS 2008 Premium, as the exception granted will expire; however customers who have exercised the downgrade right before December 31, 2009 can continue to use either version of Windows Server, but not both at same time.

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Customers need to enter their 5x5 product key for versions earlier than Windows Server 2003 R2.  Go to the Windows Server 2008 Downgrade Rights Web page for more information.         

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Yes.  Microsoft is charging for $20 USD plus tax and shipping & handling. 

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Based on their license agreement, VL customers can obtain the software and product key from the Volume License Service Center (VLSC) website.   

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Yes, the right to downgrade to a prior version is the same for all sales channels; retail, OEM, Volume Licensing, and Solutions Pathway.  The license terms of your current version of the software will apply to the downgraded earlier version of the software.

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The support lifecycle per Microsoft policy maps to the product version. For instance, if you downgrade to Windows Server 2003 R2, your Mainstream support will end July 13, 2010 and will transition into Extended Support at that time.

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No. Components of the SBS solution cannot be separated. However, Microsoft recognizes that line-of-business applications may experience compatibility issues moving from one version to the next, so for approximately one year from the SBS 2008 Release to Manufacturing (RTM) date, we will ship SQL Server 2005 Standard (both 32 and 64-bit platforms) in addition to the SQL Server 2008 Standard for Small Business for the customer’s use in order to address these potential issues.  

Note that once we stop shipping both versions of SQL Server, customers are restricted from downgrading just the SQL Server component. Our downgrade rights specify that if you downgrade, you must downgrade all the component parts of the server software. However, the customers who received SQL Server 2005 Standard with their SBS 2008 can continue to use it after the shipping period ends, but they may not use both SQL Server 2005 Standard and SQL Server 2008 Standard for Small Business simultaneously. Customers can, however, move between SQL Server 2005 Standard Edition and SQL Server 2008 Standard Edition per their needs.

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Since SBS 2003 (R2) has only one CAL type, when you downgrade either of the SBS 2008 CAL types you will get SBS 2003 (R2) CAL. SBS 2003 (R2) CAL grants access rights to both Standard and Premium editions of the SBS 2003 (R2) server. 

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If you have purchased SBS 2008 CALs from the Volume Licensing (VL) channel, you will be given SBS 2003 CAL keys at the time of purchase; these keys can then be used for downgrade SBS 2008 CALs to SBS 2003 (R2). 

For those of you who have purchased SBS 2008 CALs from channels other than VL, such as FPP and OEM, based on the country you are in, you can either call or e-mail to get the product keys for SBS 2003 CALs as you downgrade your SBS 2008 CALs. Please see here for contact information.