Microsoft security software detects and removes this threat.

This threat is a webpage that claims your PC is infected with malware. It asks you to phone a number to receive technical support to help remove the malware.

The website is a hoax and cannot find malware on your PC.

You can read more about this type of threat on our rogue security software page.

Find out ways that malware can get on your PC.

What to do now

Use the following free Microsoft software to detect and remove this threat:

You should also run a full scan. A full scan might find other, hidden malware.

Get more help

You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.

If you’re using Windows XP, see our Windows XP end of support page.

Threat behavior

Rogue:JS/FakeCall.A is a detection for webpages that show a message that claims your PC is infected with malware. The page recommends you phone a number to get technical support to help remove the malware.

These webpages have no ability to find malware and their claims are fabricated.

Below is an example of a webpage used by this threat.

When the page is first loaded the following dialog box is shown:

This is followed by the webpage:

Analysis by Hamish O'Dea


The following could indicate that you have this threat on your PC:

  • You see this dialog box:
  • You are directed to a webpage similar to this:


Alert level: Severe
First detected by definition: 1.177.1552.0
Latest detected by definition: 1.203.1472.0 and higher
First detected on: Jul 03, 2014
This entry was first published on: Jul 07, 2014
This entry was updated on: Aug 25, 2014

This threat is also detected as:
No known aliases