 Microsoft offers the solutions, products, resources and connections you need to succeed today while building the framework for the business models and service portfolios of tomorrow. From Microsoft-driven initiatives to best practices guides, this area is dedicated to helping network operators like you shape the future of telecommunications. |
| Solutions |  | Microsoft Connected Services Framework Microsoft Connected Services Framework allows telecommunications operators to aggregate, provision and manage converged communications services for their subscribers regardless of network or device. Microsoft Customer Care Framework Microsoft Customer Care Framework enables call center operators to improve customer service and reduce costs by decreasing average call times, eliminating redundant data requests and delivering better information faster to call center agents. Microsoft Solution for Hosted Messaging and Collaboration Meet the growing customer demand for rich e-mail services and advanced communication tools with the Microsoft Solution for Hosted Messaging and Collaboration version 3.0. Microsoft TV Solutions Enhance your customers' multimedia experience as well your revenue using Microsoft® digital TV software to deliver competitive services today. Looking ahead to the voice, video and data convergence in broadcast and broadband, Microsoft TV Solutions continues to develop novel solutions to enable the digital TV networks, content, services and connected experiences of tomorrow.
|
|
Resources |  | |
|
|
|
|
|