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"We can have a one-hour conversation with a Partner Advantage consultant that saves us four weeks of work or from making unnecessary changes to the product. The savings are really significant."
- Sam Addeo, Vice President of Development, Manhattan Associates
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Partner Advantage Microsoft is dedicated to helping our partners achieve success. Partner Advantage helps partners more effectively develop, deploy, and support solutions using Microsoft technologies. Comprehensive, flexible, and cost effective, Partner Advantage is designed to meet the needs and budget of independent software vendors (ISVs) and system integrators (SIs) of all types and sizes.
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| Partner Advantage Benefits |
| Services Management:
Direct, Preferred Services Relationship with Microsoft
Designated resources act as your advocate within Microsoft to address and escalate your questions and issues. Get a services point of contact to plan a mix of services that are relevant to the needs of your business.
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Proactive Support Assistance:
Work Smarter and Faster
Enhance the skill set of your technical staff through hands-on workshops, design reviews, and support assessments. Minimize potential problems by engaging Microsoft technical expertise early in the lifecycle of your solutions and continuously improve solutions already deployed.
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Problem Resolution Services:
Quicker Access to Technical Resources
Preferred access to Microsoft technical expertise, resources, and services enable you to reduce risk in working with Microsoft technologies. Connect quickly with a skilled expert and receive the level of response you need whether for a critical situation, multi-vendor coordination, global service management, or rapid onsite support.
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Information Services:
Important Information at Your Fingertips
Get access to a personalized Web-based portal to better select appropriate information and eliminate information noise. Connect efficiently by creating profiles and work effectively to reach knowledge bases and communities.
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| Specialized Services for Independent Software Vendors |
| As an ISV, you are constantly looking for ways to improve your product cycle, reduce your development costs, and reduce product time to market. Microsoft Services Partner Advantage can help with a specialized selection of services designed to assist you through all phases of your product development lifecycle. The result? You are enabled to be more efficient and effective. | | Application Development Consulting:
Develop Better Products Faster - Build better applications with help from Microsoft technical experts for proof of concepts, architecture and design guidance, and test planning. Get custom consulting services tailored for the unique needs of your business.
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Lab Engagements:
Deliver Market-Ready Applications - Gain access to state-of-the-art Microsoft lab services for performance testing and benchmarking. Get assistance in migrating your application to new operating system and database platforms. Get expertise for solving problems and scaling your applications.
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Workshops:
Learn New Strategies and Methodologies - Use hands-on workshops to troubleshoot and debug code and to educate development staff. Get assistance for participation in beta programs.
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| Specialized Services for System Integrators |
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As an SI, you are constantly looking for ways to increase you staff’s technical skills and their ability to integrate and support new technologies for your customers. Microsoft Services Partner Advantage can help with a specialized selection of services designed to increase technical competence—and more successfully deploy, integrate, and support solutions using Microsoft technologies. The result? Reduced project costs and risks, enhanced revenue opportunities, and additional value to your customers.
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Infrastructure Consulting:
Faster Deployments - Get tools that improve deployments, such as guidance from Microsoft on ways to develop test plans and test scripts. Gain access to internal Microsoft testing processes and reduce risks.
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Lab Engagements:
Deliver Production-Ready Infrastructure Solutions - Use Microsoft lab services and engage in a variety of review, test, and assessment services. Work with designated resources who understand product integration issues to plan and solve problems that impact your bottom line.
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Workshops:
Increase Staff Technical Expertise - Get direct access to Microsoft technical expertise through hands-on workshops and train your team in the best practices.
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 Schlumberger
Oilfield Services Company Gains Competitive Advantage with Service Plan
SIS identified Microsoft Services Partner Advantage as an opportunity to extend the abilities of its development team with the expertise of Microsoft.
Click here to read the full study.
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 Manhattan Associates
Logistics ISV Gains Agility in Supply Chain Industry with Support Service
Manhattan Associates engaged in Microsoft Services Partner Advantage, which includes service management, problem-resolution support, proactive development consulting and workshops, and online information resources.
Click here to read the full study.
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 Epicor Software Corporation
ISV Boosts Quality, Time to Market Through Customized Support
In 2002, Epicor joined the Microsoft Services Partner Advantage program to gain firsthand insight into Microsoft products and resources.
Click here to read the full study.
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For more information about consulting and support Offerings from Microsoft, contact your Microsoft Services representative at mspaisv@microsoft.com or visit http://www.microsoft.com/microsoftservices | |
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