Customer Evidence for Enterprise Search
Featured Case Study
McCann Worldgroup

McCann Worldgroup
Marketing Giant McCann Worldgroup Streamlines Search and Collaboration
Posted: 07/23/2008


McCann Worldgroup, one of the world's largest marketing communications companies, spans 130 countries and represents the world's leading global marketers. McCann needed an easier way to find people and expertise within its seven separate business units, and it wanted to search and share content across the many networks that it had built for clients, business units, and locations. Using the search, portal, and content management capabilities in Microsoft Office SharePoint Server 2007, McCann enhanced both its internal and client communications sites and implemented new search solutions across the enterprise. Now McCann Worldgroup is providing its various business groups, project teams, partners, and clients with solutions to collaborate more effectively, find and share content more easily, and manage workflows more productively.

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TV guide

TV Guide
Media Company's Fast, Relevant Internet Video Search Drives Business
Posted: 8/19/2008

TV Guide took advantage of the growing interest in online video content by creating a new service for end-users to search primarily professionally produced video content through a video guide at www.video.tvguide.com. It chose Enterprise Search, an integrated part of Microsoft Office SharePoint Server 2007 that delivers fast, accurate results and a pleasant browsing experience to drive customer loyalty and to increase advertising revenue. Watch the streaming video.

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CDW

CDW
Major Technology Provider Cuts Sales Cycle
Posted: 09/18/2008

Technology provider CDW supported its sales organization with a small intranet site that complicated the effort of sales professionals to find and use sales-related information—adding to the length and cost of the sales cycle. The company addressed this issue with an intranet sales portal based on Microsoft Office SharePoint Server 2007. Each of the sales professionals saves 10 hours per week searching for information; the time to close sales has been slashed in half; and managers can make faster and better decisions about allocating resources, scheduling sales events, and maintaining the sales pipeline.

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St. Jude Medical

St. Jude Medical
Medical Device Manufacturer Uses Integrated Search to Strengthen Customer Relationships
Posted: 07/11/2008


St. Jude Medical is a medical device company dedicated to developing medical technology and services that put more control in the hands of physicians, advance the practice of medicine, and contribute to successful outcomes for every patient. To provide its core physician customers direct access to information and services on a consolidated online portal, St. Jude Medical developed a public Web site using search and content management capabilities in Microsoft Office SharePoint Server 2007. The St. Jude Medical Professional Web site has created a source of value for doctors and patients, and a tool to help meet the company's business objectives.

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NetIQ Corporation

NetIQ Corporation
Technology Company Enhances Productivity, Customer Service with New Search Solution
Posted: 07/09/2008


NetIQ wanted to provide its sales force with up-to-date product and strategic information, but the company's intranet was difficult to use. Many of the approximately 2,000 employees stored critical information in shared folders, making it necessary for others to check multiple sources for relevant documents. To improve information access, NetIQ moved to an intranet solution that takes advantage of the enterprise search capabilities of Microsoft Office SharePoint Server 2007. Salespeople now have a single, searchable source for timely, accurate information, which has increased their productivity and responsiveness to customers. NetIQ now develops new features more quickly than with the previous intranet, making the new solution more cost-effective and a better return on investment.

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Portuguese League for Professional Soccer

Portuguese League for Professional Soccer
Portuguese Soccer League Transforms Web Site into Interactive Portal
Posted: 07/24/2008


The mission of the Portuguese League for Professional Soccer (LPFP) is to organize professional competitions for soccer clubs in Portugal and to provide soccer entertainment of international quality. The need for a solution to meet the league's communication needs with a variety of sports agents and to serve as a link for soccer fans, led the LPFP to create a true soccer portal built on Microsoft Office SharePoint Server 2007.

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