Some 20 Microsoft partners from all aspects of the business, such as Nortel and Hewlett Packard, will be on hand to showcase and demonstrate their Unified Communications enabled technologies.
9.30am - 12.15am
Keynote Session
Welcome Address by Barney Lau, Managing Director, Microsoft Singapore.
Part I (9.30 – 11.00) Microsoft Keynote (Speakers: Andrew Pickup, Yasir Yousuff)
Microsoft unified communications technologies use the power of software to deliver complete communications--messaging, voice, and video--across the applications and devices that people use every day.
Integrating the experiences you associate with the telephone - phone calls, voice mail, and conferencing - into the work you do on a computer -documents, spreadsheets, instant messaging, e-mail, calendars - has the power to fundamentally change the way the world works.
Find out how Microsoft's software-based approach to voice communications will transform businesses in the coming decade the same way emails did the decade before.
Also, learn about how Unified Communications is creating new benefits for partners (HP – Vijay Balan, and Nortel – Audrey Lim) and customers and gaining industry recognition in Unified Communications.
Part II (11.00 – 11.30) (Speaker: Martin G, Gartner)
Hear about the latest Gartner research that outlines the trends in unified communications and how companies can achieve greater benefits through them.
Part III (11.00 – 12.15) - MS & Alcatel-Lucent Collaboration, Making ICT a Reality (Speaker: Thierry Seignol, Alcatel-Lucent)
Today, a multinational enterprise with the right communication solution can be as nimble and responsive to the needs of its customers, partners and employees, and changes in the market as a small enterprise. Likewise, a small enterprise can extend its reach to that of a multinational enterprise.
This is the world of new business generation. It combines the expectations of the new generation of technology-savvy, hyper-connected employees, customers and partners with the enterprise need to operate and compete globally to generate new business.
To enable new business generation, Chief Information Officers must deploy new communications tools. They must look to move beyond information technology (IT) toward information communications technology (ICT). Hear from one of our key partners how together we can make ICT a reality.
12.15am - 1.15pm
Lunch Break & Solution Showcase (Lunch not provided)
AFTERNOON SESSIONS
Track 1: Empowering Your Business With Unified Communications
Find out how Microsoft Unified Communications technologies provides a seamless experience, by combining email, instant messaging, voice and video into a single personal and intuitive system. Learn about next generation solutions like Microsoft's mobility and messaging platform, Unified Messaging, new telephony and video/web conferencing capabilities, and more.
Time
Track 1: Empowering Your Business With Unified Communications
1.15pm – 2.00pm
Unified Communications Journey, A real customers experience
HP began deploying Exchange 2007 and Office Communications Server 2007 in live internal and customer environments long before these products came to market. In this session you will hear about the trials, tribulations and ultimate success of implementing a consolidated Exchange 2007 environment across multiple geographies, complete with Unified Messaging and then Office Communications Server 2007 integrated with Cisco Call Manager. Understand the business objectives and requirements that lead to this implementation including the unexpected benefits as highlighted in the case study. Learn from our mistakes, understand the real value, and pre-requisites for full functionality and ultimately streamline your own deployment!
Speaker: Michael Pryztula, Senior Solution Architect, Microsoft Infrastructure Solutions, Asia Pacific & Japan, HP Services
Enriching Your Microsoft UC Solution – Integration vs. Interoperability (Nortel)
Nortel and Microsoft share a common vision for unified communications – to provide organisations with a simple roadmap for integrating their communications environment with their Microsoft desktop without functionality duplication in a mixed vendor environment. In this session learn how Nortel’s broad portfolio of natively integrated solutions increases the functionality of your Microsoft UC solutions, lowers deployment and support costs by reducing duplicate software and hardware, and provides UC solutions with carrier grade reliability. We will cover solutions providing advanced business grade telephony, enhanced on-premise conferencing, survivable UC branch, Unified Messaging and showcase a range of devices for a Microsoft UC environment.
Speaker: Tsuyoshi Teitei, Unified Communications Solution Specialist, Nortel Asia
Sick of Travelling Long Distances for Meetings? Try Web Conferencing!
This session highlights how the 2007 conferencing investments in Office Live Meeting and Office Communications Server benefit both the company’s end users and its IT department. Live Meeting gives you the power to work together with colleagues, customers, and suppliers, no matter where you are. For online meetings, training and events, Live Meeting is the effective meeting solution that enables you to collaborate with either individuals or large groups—without leaving your desk. With meeting attendees participating from their PCs, you can kick off a project, brainstorm ideas, edit files, collaborate on whiteboards, and negotiate deals at a fraction of the cost and hassle of travel.
Alcatel-Lucent and Microsoft joint value proposition (Alcatel-Lucent)
Alcatel-Lucent addresses how to enable new Business generation for tech savy ,hyper connected employees ,customers & partners to succeed in this era of ICT .Alcatel-Lucent talks about the various deployement scenarios of OCS in Greenfield site,existing multivendor TDM/IP PBX platform and carriers in hosted environment .Alcatel-Lucent’s open communication integration platform is a key enabler for OCS and can ensure that the communications network becomes a key competitive differentiator,a strategic competitive weapon for Enterprises to succeed.Executed properly,it is an integrated customer service network that improves customer satisfaction,customer retention and customer loyalty.It also increases employee efficiency and improve business process!
Speaker: Divakar Dinesh, Director Asia Pacific for Business Devlopment for Voice & Applications, Enterprise Group, Alcatel-Lucent
This presentation will demonstrate the benefits of remote access and mobility features for Office Communicator 2007 and Exchange Server 2007 SP1. The scenario will focus on how users stay connected and can work without interruption while on the go. Users continue to have access to presence and contact information, and various communication options, including mail, instant messaging, voice and multi-party conferencing. They can view documents and access SharePoint sites remotely. All these features increase productivity for the organization and are easy to set up by IT professionals. Participants at this session will also learn about some of the implicit benefits, such as cost saving and lesser help-desk calls.
Speaker: Andre Ngo, Mobile Communications Business, Microsoft APAC
Track 2: Deploying and Managing Unified Communications Made Easy
Microsoft Unified Communications technologies, together with our System Centre family of technologies, are designed with powerful and flexible features to help you plan, deploy and manage sophisticated Microsoft Unified Communications solutions. This track will show you how to increase operational efficiency and reduce management costs as you start to deploy new UC experiences throughout your organization.
Time
Track 2: Deploying and Managing Unified Communications Made Easy
1.15pm – 2.00pm
Planning and Deploying Microsoft Office Communications Server 2007 and Office Communicator 2007
A new range of deployment configurations of Office Communications Server 2007 (OCS 2007) can now support everything from high availability and scalability requirements, to high availability and simplicity requirements, to the need for economical and simple deployment. This session discusses how IT managers can plan to deploy these configurations, for companies from 1000 users to 1000000 users, across one or multiple locations. Learn how to control OCS 2007 capabilities delivered to an individual user or a set of users and manage Office Communicator 2007 client versions in your enterprise.
Speaker: Jeremy Tan, Technology Specialist, Microsoft Singapore
A best practice approach to security and compliance in Unified Communications (Facetime)
Security and compliance are critical to a successful UC deployment. Learn how to build an efficient and scalable UC architecture that addresses IM, VoIP and other modalities. Discuss best practices and planning considerations for mobile workers, federation, information leak prevention, security and a holistic approach to compliance—from regulatory requirements and corporate governance to policy management and e-discovery.
Hidden risks with real time communications(whether you allow it or not!)
that existing security solutions leave you with (and how to plug them!)
How to enable your users without compromise
Ensure consistent policy in electronic communications
Speaker: Deric Moilliet, VP International, Facetime Communications Inc.
Ensuring High Availability, Performance & Security in Your Microsoft Unified Communications Deployment
This session will cover how F5 solutions can benefit all enterprises in the areas of Availability, Performance and Security in deploying Microsoft Unified Communications. F5 solutions will help customers in ensuring 99.999% uptime, 5-10 times performance improvement and how to run multiple applications and protocol across your network successfully in the most operationally efficient manner.
Speaker: Boonchareon Chong Lik Fui, Pre-Sales Consultant, F5 Networks
Software-Powered VOIP Architecture and Interoperability
This presentation will describe to network managers and administrators the VoIP architecture of Office Communications Server 2007 (OCS 2007), demonstrate its superior quality of experience for voice and video, and describe the network requirements for implementing OCS 2007 in the data network. We will discuss Microsoft’s user-focused approach to quality, the core media stack and codecs used for VoIP in OCS 2007, and network provisioning for enterprise deployments of OCS 2007. The attendees will leave with knowledge of the advanced media technologies present in OCS 2007 and how those technologies relate to planning for a deployment in their environment.
Speaker: Kelvin Chin, UC Specialist, Datacraft Asia
Business Continuity with Exchange Server 2007 SP1 and Data Protection Manager
E-mail is the lifeblood of business, and enterprises rely on IT teams to keep their communication arteries secure, protected, and compliant. Learn how to ensure business continuity through the new developements in Exchange Server 2007 Service Pack 1 as well as complementing with Data Protection Manager.
Track 3: Meeting Your Line of Business Needs with Unified Communications
Discover how you can integrate Office Communications Server into your LOB applications. Our partners will also show you some of the solutions that have been integrated to Microsoft Unified Communications technologies and how these deliver greater value to your information workers.
Time
Track 3: Meeting Your Line of Business Needs with Unified Communications
1.15pm – 2.00pm
Achieving Business Strategies with Communications (Avaya)
When you need to expand your communications capabilities, the best chance for success comes in finding solutions that will further your business strategies. It's easy to get focused on new features rather than on what a technology can do for your business. We're bombarded with the latest in connectivity, systems, applications, and devices. There are myriad subscribe, buy, and lease options for deployment. With communication choices growing daily, how do you decide what will help achieve business goals? In this session learn how Avaya with the partnership of Microsoft combine UC technologies to deliver on your business strategy.
Speaker: Roy Wakim, Director, Converged Solutions, Avaya
Accelerating business processes in financial services
The financial services industry is a dynamic and fast moving environment that is highly demanding and is continually pushing the boundaries to increase productivity and improve workflow to make better and faster decisions.
At Reuters, we have been empowering financial markets for many years and have been helping our customers generate billions of dollars in profits. This has given us a rich insight in understanding the fundamentals of business transactions. Every business transaction relies on a mix of content, communication and community capabilities to improve business users' workflow.
Our vision is to focus obsessively on productivity of individuals and communities who collectively form the market. Journey with me as I explore the new landscape of collaboration and communications capabilities; and how it accelerates business processes in the financial services market.
Speaker: David Gurle, EVP and Global Head, Reuters Communication Services
AudioCodes is a Microsoft Certified Device Partner for Unified Communications, that offers the Best of Breed enterprise Media Gateways - which connect the existing legacy telephony PBX with Microsoft Office Communications Server 2007 and Microsoft Exchange Server 2007. Connecting the Microsoft Unified Communications environment to the enterprise legacy PBX enables improved communications and collaboration, by enabling features which streamline communications between PC users, PBX-connected telephones, IP Phones and conferencing systems. This session shows how the AudioCodes MediaPackTM and MediantTM Media Gateways support different stand-alone and modular configurations, enabling the connection of the Microsoft Unified Communications solution to different models of PBXs using different types of telephony interfaces.
Speaker: Yariv Golan-Atir, Director, Product marketing, Enterprise Business Group, Asia Pacific and China
Hear and be heard, wherever you are. In the conference room, on the road and at your desk (Polycom)
The Polycom SoundStation is an industry icon and used in conference rooms the world over. Polycom's research and development in noise reduction, echo cancellation and audio clarity has enabled literally millions to be heard more clearly in conference calls and business communications daily. That same technology is now available to all users of the Microsoft Office Communicator 2007 through Polycom's latest range of CX series products.
Speaker: Peter White, Director of Voice Sales, Asia Pacific, Polycom
UC Extensibility: Embedding UC in LOB Applications
This session will show some key features of the extensibility capabilities of the UC platform:
Contextual Collaboration
Integration of Communications into Business Processes
Anywhere Information Access.
The session will show how easy it is to embed presence in an application, and what benefits contextual collaboration offers. Overall the session covers the product extensibility of Office Communications Server 2007, Office Communicator 2007 and Exchange Server 2007, and shows how those extensions can be surfaced in Windows SharePoint Services.
Speaker: Chewy Chong, Developer Evangelist, Microsoft Singapore