• Home
• About Microsoft® Office 2003
• Sales and Marketing Overview
• Market Your Business
• Manage Your Customers
  • Develop a Sales Process
  • Acquire and Track Customers
  • Maintain Customer Relationships
  • For Advanced Customer Management
• Operations, HR & Finance
• Customer Testimonials
• Additional Resources
• Index

Acquire and Track Customers

• How to
• Templates

Here's a Better Way to Manage Your Customer Information Personalizing customer service can increase your revenue, improve customer satisfaction, cut costs per order, and pinpoint unexpected sales opportunities. Here are some tips on how to start.
Segment Your Customer Base Learn how to use Outlook 2003 with Business Contact Manager Update to segment customers.
10 Tips for Acquiring New Customers When marketing managers and sales directors argue, it's usually because each thinks the other is not doing his or her job. Chances are they're both right. Here's how to generate solid leads that turn into solid sales.