Use Outlook 2003 with Business Contact Manager (an add-on to Outlook 2003) to manage all your contacts in one place. You can easily track information about sales opportunities, accounts, and individual business contacts.

Stay on top of opportunities, and maximize sales by more effectively tracking leads using Outlook 2003 with Business Contact Manager. Create a contact page containing essential information for every business opportunity; set reminders, rules or alerts to follow up; and store other data as the customer relationship grows.

Microsoft Office Publisher 2003 can help you easily create compelling sales and marketing publications for print, Web, and e-mail use. Promote your business with professional-quality newsletters, brochures, Web sites, marketing e-mail messages, catalogs, and other materials that you can create in-house.

Office Small Business features allow you to use the Catalog Merge Wizard in Publisher 2003 to create a publication. In just a few clicks, the wizard merges images and text from another source — such as Microsoft Excel 2003 — to produce a publication. This tool also helps create catalogs, price lists, address books, directories, datasheets, and other publications that get updated frequently.

Publisher 2003 can help you create and send attractive e-mail publications or newsletters that look great whether your recipient uses Microsoft Outlook, Outlook Express, or another popular e-mail program. Plus, you can create a Web presence for your business with the new Easy Web Site Builder wizard.*

Create compelling multimedia presentations with streaming audio and video using PowerPoint 2003. The PowerPoint Office Small Business features offer playback controls, static and streaming audio and video formats, and full-screen video presentations during slide shows. And, you can publish your presentation to the Web or copy it onto a CD using the Package for CD feature.

Respond to changing business conditions quickly with enhanced Outlook 2003 e-mail capabilities. With improvements such as the larger reading area, Mail Desktop Alert, Quick Flags, and Search Folders, you will spend less time reading, organizing, sifting through, and responding to e-mail messages.

Increased security measures in Outlook 2003 can reduce the time spent managing your e-mail. Office Small Business features take advantage of enhancements that can block incoming messages containing viruses, prevent Hypertext Markup Language (HTML) images from validating your e-mail address, and reduce junk e-mail messages from cluttering your Inbox.

Microsoft Office Online provides helpful tools and resources, including how-to articles, training, templates, clip art, and product updates. These time-saving tools can help your employees increase productivity and get the most out of Office 2003 and other Microsoft Office System products.

Improve communication among your employees and partners with shared workspaces created from programs in Microsoft Office 2003 Editions. Based on Microsoft Windows SharePoint Services, these collaboration websites provide a single spot where virtual teams can work together in real time to share, modify, and review files.