Manage Small Business Leads from Microsoft Small Business
Running a small business is never easy. You need to get a handle on large amounts of information, manage small business leads and find a way to get everything done quickly — all within a budget. Microsoft Office Small Business Edition 2003 can help you find new customers and pursue sales leads effectively, even if customer information exists in a number of places.
Build Great Customer Relationships
Outlook 2003 with Business Contact Manager makes it easy to manage small business leads and manage all your customer relationships. It can help you increase profits by assisting as you follow up on sales leads and business opportunities. You can consolidate activities relating to a customer, account, or opportunity all in one place for easy retrieval. You have instant access to all e-mail messages, notes, phone calls, appointments, tasks, and documents for any customer. Then run one of the pre-formatted reports to gain further insight into your customers' activities.
Keep Customer Acquisition and Retention Costs Down
Make the most out of the time and money you spend to gain new customers and keep your current ones. Use the integration between Outlook 2003 with Business Contact Manager and the Microsoft List Builder online service to help manage small business leads, mailing lists and track marketing campaign effectiveness.
In This Section
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| • | Handle E-mail Efficiently, Share Information With Increased Security |
