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Customer Service & Acquisition

How to write an effective sales letter: 11 tips

Psssst! Want to read a really bad sales letter? Check this one out.Read the Full Article.

Top Viewed Marketing Articles

7 tips for turning cold calls into hot leads

Ringing up total strangers to chat about your business and persuade them to set up a meeting has got to rank first on the list of "Top 10 Things New Business Owners Find Terrifying."

The power of saying thank you

The wheels of business revolve with such spin and speed these days that we roll right over the courtesies. Who has time for quaint customs?

15 customer service no-nos

Sometimes it seems like rude customer service is the rule rather than the exception. But there's rude — and then there's rude.

10 low-cost ways to market your business

Too many small-business owners think marketing is like a trip to the dentist — something you just gotta do every six months or so.

 
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