Systems Management Server 2003 Customer Quotes
Read what customers are saying about about Systems Management Server (SMS) 2003.
Device Management Feature Pack
"Using the SMS 2003 Device Management Feature Pack, Repsol has been able to easily integrate PDA management in our SMS infrastructure allowing us to take advantage of central management and software distribution, which concludes in an unified environment."
Juana Maria Chicon Podadera, Systems and Communications Engineer, Tech Department
"The Device Management Featue Pack extends SMS into the ever growing space of handheld devices which, as we all know, are very hard to keep track of. By allowing administrators to support these devices from within the same consol as all of their other devices, the Device Management Feature Pack is raising eyebrows with our customers in a very good way. Releases like this are slowly bringing to life the vision of manageability that the IT space has needed for almost 2 decades."
Jason C. Liu, CEO, Intrinsic Technologies
OS Deployment Feature Pack
"With the arrival of the OS Deployment Feature Pack, we were able to interface our best of breed image deployment methodology into SMS natively and seamlessly, thus eliminating the requirement of a third party OS deployment server technology. This allows our customers to maximize the return on their SMS investment while also extending the manageability equation to full lifecycle, including break-fix scenarios, from within one management tool."
Jason C. Liu, CEO, Intrinsic Technologies
"With Microsoft SMS 2003 Operating System Deployment Feature Pack, AMOI decreased the time needed to deploy new operating systems by more than 65%. Previously, it took us at least 45 minutes per workstation to upgrade and now, it takes less than 15 minutes."
Wolfgang Müller, Department Lead, Austrian Ministry of Interior (AMOI)
Application Deployment
"With SMS 2003, it only took about an hour to get the software in place for download and to let employees know it was available. We use the tracking features to tell where we need to follow up."
Jeffrey Gordon, Technical Support Consultant, SAP America
"Three years ago, we replaced 11,000 PCs. It took four months, required a large support team working lots of overtime to fix things when they broke, and took us an entire day each time to prepare the next day's machines for deployment. Now that we have Systems Management Server 2003, we plan to replace more than 10,000 PCs, and to do each deployment overnight with little human intervention or management."
Michael Niehaus, IT Consultant, Marathon Oil Company
"From my perspective as the guy who's in charge of the system, I think SMS 2003 is priceless. We have to distribute software to our users, and we have to do it efficiently. SMS 2003 makes us faster, more accurate, and more efficient. Its hard to put a dollar figure on that."
Jed Dunn, Communications Engineer, Aquila, Inc.
Asset Management
"Systems Management Server provides accurate reporting. And I can't tell you how important that is when we're managing equipment across seven states."
Jed Dunn, Communications Engineer, Aquila, Inc.
"By using Systems Management Server 2003 to manage all of our systems, we are able to get more control over installed hardware and software on client machines and deploy security and software updates the most efficient way."
Gregor Kotnik, Chief Architect for BackOffice and desktop technologies, Mobitel d.d.
Patch Management
"Before SMS 2003, we had no reliable way to determine whether users had installed security patches. Now, the reporting feature lets us know whether we still have machines that are not secure."
Jeffrey Gordon, Technical Support Consultant, SAP America
"Once we updated to SMS 2003, we suddenly had more users showing up than we did before. Systems Management Server 2003 found 300 broken clients that weren't upgrading software or running patches, so we didn't know about them."
Michael Niehaus, IT Consultant, Marathon Oil Company
Windows Services Integration
"We like the integration of Active Directory in SMS 2003. Web reporting will make it much easier to manage our global database of hardware and software inventory."
Jeffrey Gordon, Technical Support Consultant, SAP America
Cost and Value
"When we compared other solutions to Microsoft Systems Management Server, we discovered that they cost significantly more to purchase and implement with no increase in features or functionality."
Michael Niehaus, IT Consultant, Marathon Oil Company
"If we didn't have Systems Management Server 2003, we would need three or four products to replace it. That would be more complicated, it would cost a lot more, and it wouldn't work as smoothly. We see no reason to go elsewhere."
Jed Dunn, Communications Engineer, Aquila, Inc.
