People-Ready Process: Routes of Adoption

Learn how Microsoft's People-Ready Process vision aims at driving Business Process Management into the mainstream.

Many BPM initiatives fail to deliver the expected business value because they tend to attempt too much, bringing with significant challenges and risks. Microsoft's People-Ready Process approach advocates for a more pragmatic and incremental approach in the form of Routes of Adoption.

Process Awareness
If your business process is not currently very well understood or is not documented, it is very useful to first capture and document it as a model. Modeling a process allows organizations to reach a common understanding across stakeholders in the organization, which facilitates strategic clarity for any other process improvement or process automation goals.
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Process Standardization
Once a process is well understood, it is easier to identify low hanging fruit. You can achieve quick improvements using workflow and electronic forms to address manual procedures and eliminate one-off exceptions.
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Process Automation
As the number of instances of your process increase, it is difficult to scale the process economically by just adding more people. this point, you can begin to integrate processes across applications and systems and to automate the execution of groups of steps to increase speed and efficiency, as well as to reduce manual work and repetitive labor.
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Process Optimization
Over time, processes need to be adapted or improved, but not without first having good visibility as to how processes are performing or what areas of opportunity exist. Teams can benefit from visualization tools, process monitoring, and process intelligence to guide process optimization initiatives.
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