City streamlines communication, improves productivity with Integrated Solutions (14 May 2009)
The City of Cape Town needed to optimise its technology infrastructure to support the many strategic initiatives laid out in its five-year plan. It identified several areas - such as limited access to information, difficult cross-city communication, and cumbersome processes - or which it could use technology to improve operations. The city decided to sign a Microsoft Enterprise Client Access Licence agreement to implement integrated business productivity products, such as Microsoft Office Communications Server 2007.

Provincial department paves the way for good information management (23 September 2008)
A disappearing paper trail deprived far-flung staff of key information to manage a provincial roads system. Microsoft SharePoint Services bridged the gap for success.

Seamless collaboration in provincial government (23 September 2008)
Policy and Planning in the North West Province began looking for a way to connect senior managers in different locations to a single version of the truth in all electronic content, it turned to Microsoft as its first port of call.

Achieving strategic goals differently (12 May 2008)
In 2008, the South African Post Office reached a crossroads but, over the last few years it has successfully navigated the turbulent waters of loss-making and arrived at profitability. It has patiently and systematically restructured its governance and operational systems and has achieved stability.

Energy Service Employees Streamline Audit Process with Mobile Solution (15 June 2007)
Energywise engineers visit sites around the country and audit light fittings. They recorded information on paper and then returned to the office to enter their findings into a database. This was time-consuming and occasionally prone to human error. Inaccuracies had to be kept to a minimum as over 10 percent error incurred heavy penalties from Eskom. An easier and more efficient way had to be found.

City of Cape Town Gains ISO Certification with Standardised Development Environment (20 March 2007)
As part of its Smart City Strategy to become a hub for the IT industry, the City of Cape Town wanted to improve operations by standardising on a single development environment. Having chosen the Microsoft .NET Framework over Java/J2EE, the city decided to establish a .NET Competency Centre and achieve IS0 9001:2000 certification, one of a family of standards for quality in service industries from the International Organisation for Standardisation.

Legal Aid Board meets Government Targets with Automated Applications System (22 November 2006)
The Legal Aid Board of South Africa provides legal aid to more than 300,000 underprivileged people each year. The board needed to modernise its largely manual business processes to improve internal controls and reduce the risk of duplicate payments and fraud. Bytes Technology Group (BTG), a Microsoft Gold Certified Partner and systems integrator, helped implement a cost-effective, automated, and integrated workflow and document management system.

Western Cape Aims to Cut Maternal and Infant Deaths by Capturing Integrated Medical Data (27 January 2006)
The Provincial Government of the Western Cape (PGWC) in South Africa needs to reduce maternal and child mortality to meet national healthcare priorities. Its Department of Health (DoH) wanted to build an automated and integrated system to give doctors timely information about pregnant women linked to its Patient Administration System (PAS). Using the Microsoft .NET Framework and Microsoft Visual Studio? .NET 2003, the IT team built its own system to gather data on mothers and babies during pregnancy and early infancy. CRADLE (Central Recording of All Data from Local Establishments) will be rolled out to all provincial hospitals in the Western Cape. The simplicity of the solution and its low total cost of ownership are ideally suited to meet the DoH’s targets in a cost-effective way. It provides support for mothers and babies in rural communities.