Content plus issue date/city: JOHANNESBURG, August 30th, 2012 - It’s official, Old
Mutual, Microsoft SA and MTN are the best employers in South Africa, according to
the CRF Institute’s annual Best Employers Certification Index for 2012/13.
This is the first year that the Best Employers rating has certified three top category
leaders, each one heading up its size category: Old Mutual in the Giants category
(for companies with more than 10 001 employees); MTN in the Large category (for
those with 1001 to 10 000 employees); and Microsoft SA in the Medium category (up
to 1000 employees).
A total of 73 organisations were certified in 2012 – the largest number since the
Best Employer campaign began in South Africa in 1997.
“This increase in certifications indicates a promising rise in awareness that excellent
HR practices can give companies a competitive advantage, particularly in the context
of a combative labour market and increasingly complex business environment,” says
Samantha Crous, the CRF Institute’s Country Manager.
Certification standards are rigorous and not all companies who apply are successful.
About 12 percent of participants this year did not meet the criteria after a thorough,
objective assessment of key drivers, practices and policies. “The review considers
general criteria such as financial and non-monetary benefits, working conditions,
training and career development, and company culture,” says Crous.
Specifically, employers were scored in the following areas: organisation strategy;
the HR function; communication; diversity management; corporate social responsibility;
knowledge management; talent management and engagement; performance management;
and rewards and recognition.
With the findings independently audited by Grant Thornton South Africa, the results
were announced last night in Johannesburg. “In a climate where companies expect
more than ever from their employees, it is gratifying to see that top employers
are realising the value of and investing in their relationships with employees,
and the people component of the triple bottom line,” says Crous. “Developing and
growing potential is one of the primary features of a Best Employer.”
At the top of the Giants category is Old Mutual. “Our people strategy enables our
business strategy; built on a compelling vision that Old Mutual is a great place
to work with people who do great things," says Anisha Archary, Human Resources Director.
Home-grown, and now operational across six continents, Old Mutual employs 21 500
people, of the total global workforce of 50 000, in emerging markets. The secret
ingredient for Old Mutual is that it is a values-led and customer-centric business.
The employee value proposition ranges from global career opportunities, competitive
reward offerings, developing talent, focusing on building future fit leaders, and
a winning culture to achieve as one committed team and a great culture to win as
one committed team.
Microsoft South Africa stood out again (the company took top honours last year)
from an outstanding group of participants in the medium-sized company category.
“We face the same economic or market circumstances as our peers. Where we can differentiate
ourselves is in the way we focus on our people strategy,” said Mteto Nyati, Microsoft
SA’s Managing Director.
“Our aim is to create an organisation made up of people who realise their full potential
and who are motivated to perform beyond just their usual duties. When people are
developing and growing, it benefits the organisation, and this is a win-win situation
for both the individual and the company,” says Mteto Nyati.
Talent enables innovation, and if there is one word on the lips of every MTN employee,
innovation is it. According to Themba Nyathi, Chief HR Officer at MTN, winner of
the large-sized business category, “Economic growth can only be realised if the
country embraces full ICT technologies that are accessible to all. We live in a
modern high-tech world and all our people are encouraged to upskill themselves in
order to remain relevant into the future.” Going forward, he says, the economy is
all about intellectual property.
Nyathi says this focus on innovation is partly because MTN operates in emerging
markets. “As a result, we have to tailor-make our ICT solutions in order to solve
societal problems,” he says.
With more and more South African companies cultivating emerging market strategies,
the CRF Institute is extending its tried-and-tested Best Employers South Africa
index into Africa for the first time in 2012.
The following companies were certified as the first Top Employers in Africa, in
no particular order: British American Tobacco, Ernest & Young, Microsoft, Old Mutual,
Siemens, G4S and Unilever.
“As businesses increase their foothold on the continent, it becomes more and more
important to develop applicable, relevant HR policies and practices alongside,”
says Crous. “These policies become essential for managing the massive redistribution
of talent that will be necessary to sustain successful business development in the
continent’s many emerging markets,” she says. “And it’s for this reason that we
have created the Top Employers in Africa Index.”
Microsoft South Africa
Ashleigh Fenwick, PR & communications manager
+27 11 361 8159
+27 11 548 2000