Expression Studio 4 Ultimate FAQ

General and Sales

Q: What is Microsoft Expression?

A: Microsoft Expression is a family of tools for professional designers building web and Windows client applications and rich media content.

Q: What products are included in the Microsoft Expression Studio 4 Ultimate?

A: Expression Studio 4 Ultimate is comprised of 4 products, Expression Web 4, Microsoft Expression Blend® 4 + SketchFlow, Expression Encoder 4 Pro and Expression Design 4. Expression Blend 4 includes SketchFlow in Expression Studio 4 Ultimate product only.

Q: What products are included in the Microsoft Expression Studio 4 Premium?

A: Expression Studio 4 Premium is comprised of 4 products, Expression Web 4, Microsoft Expression Blend 4, Expression Encoder 4 and Expression Design 4. Expression Studio 4 Premium is not available for retail purchase.

Q: What products are included in the Microsoft Expression Studio 4 Web Professional?

A: Expression Studio 4 Web Professional is comprised of 3 products, Expression Web 4, Expression Encoder 4 and Expression Design 4.

Q: Where can I purchase Microsoft Expression products?

A: The full range of Microsoft Expression products and upgrades can be purchased from resellers and online resellers or can be purchased for immediate download from Microsoft’s online store. For a comprehensive list of purchasing options, see the Buy page at www.microsoft.com/expression/products/Purchase.aspx.

Q: What are the prices for the Microsoft Expression products?

A: The estimated retail prices for the United States in US dollars are as follows: Expression Studio 4 Ultimate $599 and Expression Studio 4 Web Professional $149. Prices for international markets will vary, and all prices are subject to change.

Q: What are the upgrade options and prices?

A: Qualifying customers, including owners of several Adobe products, can upgrade to Expression Studio 4 Ultimate for US $349 or Expression Studio 4 Web Professional for US $79. Licensed Expression Studio 3 customers can upgrade to Expression Studio 4 Ultimate free of charge and licensed Expression Web 3 customers can upgrade to Expression Studio 4 Web Professional free of charge – these are retail or volume license customers. To upgrade, go to http://www.microsoft.com/expression/products/Upgrade.aspx.
For customers who have received their version 3 products through Microsoft programs, such as MSDN and the Spark programs, please download the version 4 products from the respective program download sites.

Q: In what languages are the Microsoft Expression products available?

A: Each of the Microsoft Expression products is available in the following languages: English, French, German, Spanish, Italian, Japanese, Chinese Simplified, Chinese Traditional, and Korean.

Q: Are there trial versions of the Microsoft Expression products?

A: Yes. 60 day trials of all the Expression Studio 4 Ultimate products can be downloaded from http://www.microsoft.com/expression/try-it/default.aspx

Q: Are there preview versions of forthcoming Microsoft Expression products?

A: Previews of forthcoming releases are available from time to time and made available on the main Expression website. Please make frequent visits to the site for current availability of preview versions.

Q: Where can I find resources to help me use my Expression products?

A: There is an Expression Community Web site of materials on all the Expression products and the Microsoft technologies that they are designed to work with.

Support

Q: How do I get technical support for my purchased Expression product?

A: Visit Microsoft Help and Support.

Q: Is customer support offered with Expression Trial versions?

A: Formal support is not offered for this Expression Trials. Instead, we have a community Web site and forums for all the Expression products where you can solicit feedback and help get your questions answered by the both the Expression community and the moderators from the different Expression teams.

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