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Microsoft Office 2008 for Mac Administrator’s Guide

Introducing Office 2008 for Mac

  Office 2008 Evaluation
  Office 2008 Planning
  Office 2008 Deployment
  Office 2008 Operations
  Office 2008 Security
  Office 2008 Technical Reference
  Office 2008 Known Issues
  Office 2008 Troublehshooting

Messenger Deployment Guide

  Getting Started
  Architecture and Planning
  Installing and Configuring Messenger 7 on a Corporate Network
  Post-Installation
  Technical Reference

Office 2008 for Mac VPATs

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Play voice mail messages received from Exchange Server 2007 Unified Messaging

If users are unable to play voice mail messages received from Exchange 2007 Unified Messaging, do one of the following:

  • Ask users to download the Windows Media Player 9 for Mac OS X from the Windows Media Player 9 for Mac OS XClick this link to open a browser window. page on the Microsoft Web site (microsoft.com) and then play the voice mail message. The message will play in Windows Media Player instead of from within Entourage.

  • Change the format of the audio codec on the Exchange 2007 Unified Messaging from .wma to .wav, and then play the voice mail message from within Entourage. Exchange 2007 Unified Messaging can use any of the following three audio codecs to create and store voice messages: Windows Media Audio (WMA), Group System Mobile (GSM) 06.10, or G.711 Pulse Code Modulation (PCM) Linear. The WMA audio codec creates .wma audio files and the GSM 06.10 and G.711 PCM Linear audio codecs produce .wav audio files. For more information about Exchange 2007 Unified Messaging audio codecs, see Understanding Unified Messaging Audio CodecsClick this link to open a browser window. on the Microsoft TechNet Web site (technet.microsoft.com). For more information on how to modify the audio codec on the Exchange 2007 Unified Messaging dial plan, see How to Change the Audio Codec on a Unified Messaging Dial PlanClick this link to open a browser window. on the Microsoft TechNet Web site (technet.microsoft.com).

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