Demos
The following demos are real speech server application demos developed by MSS partners or customers.
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Speech-enabled mobile Law Enforcement Suspect Identification System
This demo is a sample of a real-world application created for the Southwest Alabama criminal justice system. In this demo the caller is a mobile police officer who is looking to retrieve data on a possible suspect. The office can use his/her mobile phone or pocket pc to call into the system to get data about the person in question by speaking a license ID, social security number or vehicle tag.
To access this demo call: 1-888-266-6606
Demo Script:
Say:
"Voicelets" or press "2" on key pad
Access Code:
Say any five digit number like 90210
Say:
"License ID 2714862" (or any nine digits)
"Social Security # 418743540" (or any nine digits)
"Vehicle Tag: 6AD1777" (use alpha, delta)
Note: Be sure to say the numbers immediately after you say License ID, SS#, or Vehicle Tag
IT/Helpdesk – Speech-enabled Network Password Reset Application
This demo is a sample of Solar Software's Vocal HelpDesk. This pre-packaged application is a voice enabled self service network account and password reset for employees. An additional component to this application is a voice-enabled front end to Active Directory – allowing network administrators to administer their network from the phone.
To access this demo call: 614-818-1092
Demo Script: When prompted, answer questions in the below order.
Say:
"Yes"
"Ben Miller"
"6045"
"Yes"
"Yes"
Speech-Powered Password Management
This demo highlights Gold Systems' Password Reset application, which is a voice-powered password management solution that automates this costly and tedious business process. When an employee misplaces or forgets a password, they call into the voice application to obtain a new temporary password. This packaged software solution built with both Active Directory and eDirectory integration, offers a highly secure solution built on a comprehensive third-party threat model.
To access this demo call: 1-866-212-4254
Demo Script:
Say:
"Password Reset"
Customer Self-service Address Change Application
This demo from Vail Systems showcases an address capture and change service.
To access this demo call: 1-888-474-7846 and follow the simple prompts.
Customer Self-service Gift Card Balance Application
This demo showcases an existing MSS application for Talbot's clothing company. In this application customers are able to call into the Talbot's gift card system to check the balance available on their gift card.
To access this demo call: 1-888-825-2687
Demo Script:
When prompted use the following sample gift card #:9104000002002620
MS Connect
MS Connect is Microsoft's new automated attendant powered by Microsoft Speech Server 2004 that lets you connect with other employees the easy way. MS Connect is also the front end system for external callers to the Microsoft corporate phone number.
To access MS Connect call: 425-882-8080 or on campus dial "0"