Industry Solutions: Healthcare and Life Sciences
Healthcare and Life Sciences workers are highly mobile-traveling between rooms, corridors, floors, offices, and institutions as they acquire, analyze, document, and share information. These professionals benefit from tools and technology that offer an intuitive and easy-to-use interface, time savings, a common look and feel, and a high level of security. Microsoft Speech Server provides a cost-effective way for healthcare and life sciences organizations to quickly incorporate the user-friendly, hands-free interface of speech into a broad range of applications, across many new devices.
Data Sheet
Healthcare and Life Sciences Data Sheet
With healthcare costs continuing to climb at an increasing rate, cost containment and reduction remain at the forefront for healthcare and life sciences organizations. Microsoft Speech Technologies provide a cost-effective way for healthcare and life sciences organizations to quickly incorporate the user-friendly, hands-free interface of speech into a broad range of applications, across many new devices.
Videos
Healthcare and Life Sciences Video
This video covers business scenarios specific to healthcare and life sciences that can be enhanced through the use of Speech Server.
Case Studies
Microsoft Telephony System Saves Medical Center Time and Money
OSU Medical Center needed to improve patient care and lower costs for their transportation system. Microsoft Speech Server, part of Microsoft’s unified communications solution, answered the call.
Drug Manufacturers Use New Risk Management Solution to Handle 350,000 Calls Per Month
Several pharmaceutical companies were seeking a way to manage new FDA-mandated regulations for a marketed drug that affected the whole supply and user chain. Covance and Gigamoto Partners developed a Drug Risk Management Solution using Microsoft Speech Server 2004 within a Microsoft .NET operating environment.
Healthcare and Life Sciences Partners
Healthcare and Life Sciences Partners
Microsoft has partnered with leading speech industry companies to deliver Microsoft Speech Server applications to the healthcare and life sciences industry. Take look at our partner capabilities in healthcare and life sciences and experience some of their specific demo applications built on Microsoft Speech Server.
Demos
The following recorded audio demonstrations simulate a variety of Speech Server-based application transactions typical for healthcare and life sciences organizations. They also demonstrate several best-practices for the design of effective voice user interfaces (VUI).
Preauthorize Service
Automated preauthorization services can help both clients and medical providers more easily obtain or perform desired medical services, while at the same time minimizing the potential for any billing challenges afterwards. And coverage providers benefit by extending their Web-based online automated services to the phone, for easy access by those who may not have access to the Web or are simply more comfortable using the telephone.
Member Privacy
To help healthcare organizations conform to the privacy requirements set forth by HIPAA regulations, speech-enabled solutions like this one can help ensure that access to medical records is granted only to those that should have access.
Change Primary Care Physician
Giving customers the ability to automatically update their information and/or plan options 24x7 is a great value-added service that can help maintain high customer satisfaction. This sample application demonstrates a customer using her zip code to help the system narrow down the list of the available in-network physicians to those in her locality, then performs the update, all without any other human interaction.
On-demand Webcasts
Value of Microsoft Speech Server to Healthcare Providers and Patients
This event was previously held live on October 18, 2005, 7:00 A.M. PST
Event ID: 1032283451
Value of Microsoft Speech Server to Health Plan Industry
This event was previously held live on October 19, 2005, 7:00 A.M. PST
Event ID: 1032283460