|
|
Tellme Networks has officially joined the Microsoft family. On May 3rd, Microsoft announced that it has completed its acquisition of Tellme, the Mountain View, Calif.-based provider of voice services for everyday life, including nationwide directory assistance, enterprise customer service and voice-enabled mobile search.
Tellme will operate as a wholly owned subsidiary of Microsoft from its Mountain View, Calif., offices. Tellme CEO, Mike McCue, is remaining Tellme’s senior leader. He and the amazing group of talented and creative employees will be joining the Microsoft Business Division.
As we announced in March, Tellme and Microsoft share a common vision around the limitless potential of voice as a way to find information, connect with people and enhance business processes, any time and from any device. We are already working closely with our customers and partners to make this vision a reality across many complementary areas including natural interfaces, unified communications and mobile search.
|
Highlights
|
Use your voice to interact with your computer with Windows Speech Recognition, a new feature in Windows Vista. Just speak to start and switch between applications, control the operating system, fill out forms on the web, and dictate documents and emails in commonly used programs. With Windows Speech Recognition, you can maintain—or even increase—your overall productivity while you reduce your use of the mouse and keyboard.
|
|
|
From the SpeechTEK 2006 conference in New York, Microsoft Corp. announced that the full capabilities of Microsoft® Speech Server 2007 will be integrated into Microsoft Office Communications Server 2007, extending the company’s commitment to unified communications and breaking down today’s silos of instant messaging, Internet Protocol telephony, voice response, audioconferencing and videoconferencing. More…
|
|
|
In early August at the annual SpeechTEK East 2006 Conference in New York, Microsoft executives outlined the future of Microsoft Speech Server and how its integration into Microsoft Office Communications Server 2007 will advance Microsoft’s unified communications strategy. SpeechTEK is the speech technology industry’s largest event. Read here for a Q & A with Microsoft Corp. Vice President Anoop Gupta who shares how Microsoft is working to make speech technologies as useful as possible for enterprises and consumers.
|
|
OSU Medical Center needed to improve patient care and lower costs for their transportation system. Microsoft Speech Server, part of Microsoft’s unified communications solution, answered the call.
|
|
Woodforest National Bank has been using a Microsoft Speech Server 2004 based IVR application for the past two years and needed to scale up the Telephone Banking System solution. Specifically, it wanted to address the growth in call volume, create a new Spanish language application, and move to a real-voice interface. Again, using its own in-house IT expertise, the existing .NET infrastructure, and powerful Microsoft Speech Server 2004 R2 software, Woodforest addressed each opportunity.
|
|
|
The inefficient handling and skyrocketing costs associated with hundreds of inbound and outbound calls in dealerships became an opportunity for a bridgeSpeak speech-enabled solution.
|
Close Up
| • |
In early August at the SpeechTEK 2006 conference in New York, Paul English, the founder of GetHuman.com, announced the creation of new standards for telephone-based customer service. Microsoft Corp., Nuance Communications Inc. and other industry leaders, businesses and consumers will work with the GetHuman™ project to drive adoption of these standards, which are designed to eliminate poor caller experiences with automated systems.
|
| • |
Winners of the Microsoft® Speech Server Partner Spotlight Awards were awarded at the Microsoft Speech Server Partner Summit in Seattle.
|
|
|
|
Popular Downloads
|
Next Steps
| • |
New to Speech Server or speech apps in general? Circeo and Isidro discuss four questions you must ask yourself before you even think about coding.
|
|
|
|
|
|
|
