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Find support resources for SQL Server on the Help and Support site.
Get the answers you need about SQL Server from the Microsoft Knowledge Base. This is the same database of technical articles used by Microsoft Support Professionals.
For deeper support needs, purchase a Professional Support package and have experts available 24 hours a day, seven days a week, 365 days a year. Learn more on the Help and Support site.
Find out what support options are available if you are located outside the United States or Canada.
SQL Server 2005 is now supported on Hyper-V
SQL Server 2005 and 2008 are now supported for SVVP certified vendor configurations (for example VMWare)
Understand your support options for non SVVP Configurations
Join peer-to-peer discussions about SQL Server issues and solutions by visiting the Microsoft TechNet site.
Get answers to your questions about SQL Server. Watch live presentations, participate in chats, or search the archives for transcripts.
Whether you're a novice or an experienced user, the SQL Server community is a great place for sharing ideas, getting answers to your questions, reading expert advice, and more.
Microsoft Support Life-Cycle Policies provide consistent and predictable timetables for product support availability. By working the support timetable into business plans, users can budget upgrades to their SQL Server-based servers.
Products available through retail are eligible for two types of support:
Mainstream support includes all the support options and programs that you receive today, such as no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims, and hotfix support.
Extended support may include support charged on an hourly basis and hotfix support. In order to receive hotfix support, an extended hotfix support contract must be purchased within the first 90 days following the end of the mainstream support phase. We will not accept requests for warranty support, design changes, or new features during the extended phase.
To determine the availability and support for your server product, locate your version of SQL Server on the Microsoft Product Support Services (PSS) site.
SQL Server software will be available in all standard product distribution channels (such as hardware manufacturers, retail, and Volume Licensing programs) through licenses or downgrade rights for a minimum of five years from the date that the product becomes commercially available.
