Commanding over 70% of the local market, ACL Cables PLC is the country’s largest
manufacturer of cables. Founded in 1962, this US$ 40-million listed company employs
over 700 staff across its headquarters and four factories island wide. One of the
principle objectives of ACL Cables is to be a strong force in the infrastructure
development of the country and the region by providing cables and conductors for
the transmission, distribution and utilization of electricity. Therefore, to further
strengthen the support and service options of this industry leader, ACL Cables implemented
the Microsoft Dynamics ERP system, through its consulting partner Raffles Solutions,
to fuel its business productivity.
ACL Cables has identified that an Enterprise Resource Planning (ERP) system that
is flexible and easy to use can play a critical role in helping its business achieve
the agility it requires. Thus, ACL Cables will have access to accurate and up-to-the-minute
information about product costs, sales trends and profit margins. “This will give
us the advantage of information that is crucial to our strategic decisions about
where and how to spend our finances, how to grow our revenue and most importantly,
how to strengthen our margins,” said Ms Helen De Fonseka, IT Manager, ACL Cables
PLC,. “Additionally, this will help streamline our work flow and enhance information
flow across business functions and speed up our management reporting.”
Microsoft Dynamics is fully backed by an uncompromising commitment to empower Microsoft
customers. With a flexible, holistic approach to managing a business, Microsoft
Dynamics will enhance connectivity with the people, processes, and information of
ACL Cables to ensure its ultimate productivity. This ERP solution delivers core
capabilities across solutions such as collaboration, project management, human resource
management, IT management, Software-plus-Services, Financial management, Supply
chain management, Business intelligence and Performance management.
“With Microsoft Dynamics, we have seen more than 75 percent improvement in our processes.
This increases our competitiveness and is key in enhancing our customer satisfaction,”
added Ms De Fonseka. “Orders for fast moving inventory are now delivered within
the day, with customized orders fulfilled within five to six days. Productivity
has also improved with enhanced staff accountability as more Processes can now be
handled with less staff, and ACL Cables can now flexibly deploy its staff to other
value-added business functions.”
Through the introduction of the ERP system, the integrated information received
helps the Company establish a lower cost base through purchases, while helping to
improve Quality of the product and Speed of delivery. Additionally, it has helped
effectively deploy people and capital.
Another objective of the implementation of ERP is to provide the organization with
a simpler method of managing and integrating the Controls involved in areas such
as the Logistics, Inventory etc. This also helps us to better manage Merchandising
stocks and Production which are crucial areas to be integrated to the main system.
Mr. Pubudu Basnayake, Director SMS&P, Microsoft Sri Lanka commented: “We are proud
to introduce our Dynamics ERP solutions to ACL Cables. This will enable them to
eliminate needless barriers, and allow their employees, partners, vendors, and customers
to engage on behalf of shared goals”.
“Today’s organizations compete in an environment dramatically shaped by current
economic conditions as well as ongoing challenges such as globalization, increasing
customer demands, and escalating operational costs. ACL Cables, unlike some businesses
who cut costs in the wrong departments, are intelligently using technology to help
them stay agile, to streamline processes and find greater efficiencies across their
Deploying Microsoft Dynamics has enabled ACL Cables to stay in the forefront through
streamlined work process without the duplication and manual work processes enabling
them to gain more than 75 percent process improvement after this implementation.
By identifying a better inventory management solution, the previous back log was
sorted and the Management at ACL Cables also found increased customer satisfaction
through enhanced delivery planning of fast moving products and customized orders.
According to the company, the improved cash flow and profitability empowered fasted
decision making as well as faster pricing decisions through real time visibility
into raw materials costing and actual costing speeds. The ERP also allowed faster
management reporting through integrated processes as well as increased productivity
enabling resource optimization with staff deployed to other value added functions.
The Microsoft Dynamics business solution is also programmed to promote IT agility
by quickly responding to key IT needs, thereby maintaining a competitive edge over
others. Some of the key benefits are summarized below:
- Easily customizes forms and screens for ACL employees
in specific roles.
- Quickly builds custom reports to accommodate new customers
or revised regulatory requirements.
- Takes advantage of out-of-the-box Web services and connectors
to add new functionality as needed.
- Adds new facilities and companies, whether through merger,
acquisition, or growth, to a central ERP implementation.
- Accommodates changes in staffing with easy-to-use security
and user-provisioning functionality.
- Adds new modules, including fully integrated, industry-specific
- Develops additional, highly customized functionality using
familiar development tools to take your ERP solution
In addition, the Microsoft Dynamics ERP solutions will help the ACL Cables’ IT team
establish the agile IT environment that its business requires by:
- Taking advantage of an object-oriented development environment
and compact source code to connect to other systems.
- Configuring and customizing by using an open architecture
and object-oriented development environment.
- Modifying screens without changing underlying code.
- Applying business logic to automate functions using a
built-in programmatic interface.
- Gain better business insight
- Microsoft Dynamics solutions drive decisions that build
Today, ACL is the most sought after brand of cables in Sri Lanka, having supplied
80% the requirements of Duty Free projects involving overseas investors approved
by the Board of Investment, despite the presence of many competing, foreign brands
of cables. Of the 11 tallest buildings in Sri Lanka, eight are wired with ACL Cables.
In addition, all leading factories, hotels, commercial buildings and warehouse use
ACL cables. ACL was awarded the prestigious ISO 9002 Certificate in the year 1998
after which they were awarded the prestigious ISO 9001:2000 certificate in the Year
2002. In the same year ACL was awarded ISO 14001:1997 Environmental Management System
ACL is now actively seeking opportunities for the export of cables to the regional
markets and has already exported cables to projects and electricity distribution
authorities in Bangladesh, the Maldives, United Kingdom and Tanzania. One of the
company’s most notable technology transfer agreements in recent times have been
with NOKIA Cables of Finland for the manufacture of XLPE Insulated Cables, Aerial
Bundled Cables and Aluminium Alloy Conductors.
Mr. Suren Madanayake, the MD of ACL Cables added “Our principle objective is to
participate in the infra-structure development in the countries we operate and believe
in embracing the latest technology to achieve successful results. Our approach to
productivity is about smarter use of latest technology to increase profits and generate
funds for reinvesting in our business. With this intention in mind, we invested
in Microsoft Dynamics ERP system, which has shown steady progress to take the organization
“The deployment of Microsoft Dynamics NAV ERP system has made the productivity of
the organization to go up continuously while making daily tasks such as Production,
Logistics and counter sales simpler and accurate. Ability to trace origin and destiny
of Raw Materials through Raw Material Inventory Lot Tracking system and obtain past
data in real time for forecasting are some of the special features in Microsoft
Mr. Manish Fitkariwala General Manager Raffles Solutions of Sri Lanka, the implementation
partner to ACL Group said, “ACL Group was one of our first customers and we are
very proud and privileged to be part of their success and growth.” The team involved
in the implementation at ACL Group comprises industry experts certified by Microsoft
for their knowledge in the product and experience. “We are an information technology
company, providing innovative solutions, through the integration of hardware, software
and business applications that will enable our customers meet their business goals,
through superior products and services, which adhere to internationally recognized
quality standards, while meeting the expectations of our stakeholders.”
Raffles Solutions customized the ERP solutions for ACL Cables to ensure a better
fit for the company’s business processes. Raffles Solutions also made customizations
to enable Bobbin creation and invoicing, electronic signing of documents, tracking
of post-dated cheques, negative inventory control, tracking of drum numbers, gross
and net weight of finished goods and purchase requisition orders. Several reports
for sales, aging, manufacturing wastage and inventory balance were also customized.
Raffles Solutions, a member of the Thakral Group, Singapore, is a leading technology
consulting partner of Microsoft specializing in the management of enterprise management
systems for mid to large organizations. The company has achieved business leadership
for Microsoft Dynamics through its skills, competencies and proven capabilities,
evident by its status as Microsoft Gold Certified Partner, represented in 12 countries
across Asia. Founded in 1905, Thakral Group is one of Singapore’s largest homegrown
conglomerates with operations spanning 35 countries and employing in excess of 10,000
employees worldwide. While Thakral’s roots were in trading and textiles, the group
has since forayed into electronics distribution, real-estate, hotel establishments,
manufacturing, IT and value-added consulting services. The Thakral Group is providing
IT products, services and support in most emerging markets as well as Europe and
US. In Sri Lanka, the group is mostly known as the country’s major Microsoft, HP,
IBM and Lenovo distributor under Trident Corporation (Pvt) Ltd, since 1999 and value-added
services and system integration under Thakral Services (Pvt) Ltd. Raffles Solutions,
fully owned by the Thakral Group, integrates the strengths of the group’s regional
presence, in providing high-value information technology services across all Thakral