Connect Surface to a wired network

Applies to

Surface Book, Surface Pro 4, Surface Pro 3, Surface 3, Surface Pro 2, Surface Pro.

Applies to

Surface Pro 3, Surface 3, Surface Pro 2, Surface Pro.

Operating System:

You can connect Surface Pro models and Surface 3 to a wired network using the Surface Ethernet Adapter.


Connect to a wired network

Here’s how to connect your Surface to a wired network:

Step 1: Plug a USB to Ethernet adapter (sold separately) into the USB port on your Surface. If you’re not sure where the USB port is located, see Surface features.
Step 2: Plug an Ethernet cable into the adapter.
Step 3: Plug the other end of the cable into your router or an Ethernet network port.
Step 4: Select wired network Wired network icon in the taskbar.
Step 5: If prompted, enter your user name and password and select Next. If you don't know your user name and password, check with your network administrator.
Step 6: To see if you’re online, go to Start Windows logo, and select All apps > Microsoft Edge.

Can’t get online?

If your Surface doesn’t connect to the Internet using your wired connection, you may need to get online using a wireless network first, and install or update the driver for your Ethernet adapter. Here’s how:

Step 1: Unplug the Ethernet adapter from your Surface.
Step 2: Select wireless network Wireless network icon in the taskbar, select a wireless network, and select Connect.
Step 3: Once you’re connected to a wireless network, plug the Ethernet adapter back in to the USB port on your Surface. Windows Update should install the appropriate driver for the adapter.
Step 4: Repeat the steps to Connect to a wired network, above.

If you still can’t connect to a wired network, see Why can’t I get online?.

Compatibility

Surface Pro models and Surface 3 are compatible with devices that are certified for Windows 10. To find out which USB Ethernet adapters are compatible with your Surface, see the Windows Compatibility Center.


You can connect Surface Pro models and Surface 3 to a wired network using the Surface Ethernet Adapter.


Connect to a wired network

Here’s how to connect your Surface to a wired network:

Step 1:  Plug a USB to Ethernet adapter (sold separately) into the USB port on your Surface. If you’re not sure where the USB port is located, see Surface features.
Step 2:  Plug an Ethernet cable into the adapter.
Step 3:  Plug the other end of the cable into your router or an Ethernet network port.
Step 4:  Swipe in from the right edge of the screen and tap Settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and click Settings.)
Step 5:  Tap or click wired network Wired network icon.
Step 6:  If prompted, enter your user name and password, and tap or click Next. If you don't know your user name and password, check with your network administrator.
Step 7:  To see if you’re online, go to the Start screen and tap or click Internet Explorer.

Can’t get online?

If your Surface doesn’t connect to the Internet using your wired connection, you may need to get online using a wireless network first, and install or update the driver for your network adapter. Here’s how:

Step 1:  Unplug the Ethernet adapter from your Surface.
Step 2:  Swipe in from the right edge of the screen and tap Settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and click Settings.)
Step 3:  Tap or click wireless network Wireless network icon, choose a wireless network, and tap or click Connect.
Step 4:  Once you’re connected to a wireless network, plug the Ethernet adapter back into the USB port on your Surface. Windows Update should install the appropriate driver for the adapter.
Step 5:  Repeat the steps to Connect to a wired network, above.

If you still can’t connect to a wired network, see Wired and wireless network problems.

Compatibility

Surface Pro models and Surface 3 are compatible with devices that are certified for Windows 8.1. To find out which USB Ethernet adapters are compatible with your Surface, see the Windows Compatibility Center.


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