Install Surface and Windows updates

Applies to

Surface Book, Surface Pro 4, Surface Pro 3, Surface 3, Surface Pro 2, Surface Pro.

Applies to

Surface 2, Surface RT.

Applies to

Surface Pro 3, Surface 3, Surface Pro 2, Surface Pro.

Applies to

Surface 2, Surface RT.

Operating system:

Two types of updates keep your Surface performing its best: Surface hardware updates (also known as firmware) and Windows software updates. Both types install automatically as they become available.


Before you begin

Here are some important tips:

  • Plug your Surface into a working electrical outlet before installing updates. Don’t unplug or turn off your Surface while it’s updating. Make sure your Surface is charged to at least 40 percent before beginning to install updates.
  • If you have a Surface Typing Cover or Surface docking station, make sure they’re attached before you turn on your Surface so they get the latest updates, too.
  • You must be connected to the Internet to download updates for your Surface. If you can’t install updates because of Wi-Fi problems, see Can’t connect to a wireless network.
  • If you use mobile broadband to connect to the Internet, your connection is automatically set to metered. Windows updates may not download over a metered connection, so it’s best to connect to Wi-Fi to make sure you get all updates. For more info, see Manage your mobile broadband data usage.
  • If you have no other connection options or have an unlimited data plan, you can change your settings to allow all updates over your mobile broadband connection. Here’s how:

    Step 1: Go to Start Windows logo, and select Settings > Network & Internet.
    Step 2:

    Select Advanced options and move the toggle for Set as metered connection to Off.

  • The amount of time it takes to install updates will vary depending on the speed of your Internet connection and the number and size of the updates.

Update Surface and Windows

After following the precautions above, follow these steps to ensure that all Surface and Windows updates are installed:

Step 1:  Go to Start Windows logo and select Settings > Update & security > Windows Update.
Step 2:  Select Check for updates. Install any available updates.
Step 3:  Select Restart now.

After installing Surface or Windows updates, it is important to verify that the updates are completely installed by following the additional steps below. Under some conditions, you may get a Windows notification or see the message “We couldn’t finish installing updates” in the Windows Action Center. The Windows Update history may also show a status of “Requires a restart to finish installing” for a particular update.

Step 1:  Go to Start Windows logo and select Settings > Update & security > Windows Update.
Step 2:  Select Advanced options and select View your update history.
Step 3:  If any update has a status of “Requires a restart to finish installing,” go to Start Windows logo and select Power > Restart. Don't shut down your Surface.
Step 4:  Repeat the steps above until you no longer have any updates that require a restart.
Step 5:  If any Surface update has a status of “Failed to install,” see Trouble installing Surface and Windows updates?
Note
When a Surface firmware update is available, you’ll see a notification on your Surface. Follow the instructions to update your Surface using Windows Update.

Download and install Surface updates manually

Note
You cannot download and install Surface updates manually on Surface Pro or Surface Pro 2.

If you have a Surface 3, Surface Pro 3, Surface Pro 4, or Surface Book, you can download a single update file directly to your Surface and install updates manually. If you’re having trouble connecting your Surface to the Internet, you can download the file to another PC and use a USB drive to transfer it to your Surface.

Download the update file to your Surface

If you have an Internet connection, you can download the update file manually to your Surface 3, Surface Pro 3, Surface Pro 4, or Surface Book.

Step 1:

In the table below, select the download link for your device. Then, select Download and choose the appropriate .msi file.

The file name format is the Surface version, followed by the operating system, followed by the release number. For example, a Surface Book .msi file name might be "SurfaceBook_Win10_160400_2.msi."

 
Surface model
Download link
Surface Book
Surface Pro 4
Surface Pro 3
Surface Pro 2
An .msi file is not available for this device. You can manually download the .zip files from Install wireless drivers on Surface Pro models or Surface 3.
Surface Pro
An .msi file is not available for this device. You can manually download the .zip files from Install wireless drivers on Surface Pro models or Surface 3.
Surface 3
Surface 3 (AT&T 4G LTE)
Surface 3 (4G LTE) in North America (non-AT&T)
Surface 3 (Y!mobile 4G LTE) and Surface 3 (4G LTE) outside of North America
Step 2:

Select Next.

Step 3:

Next to the Save button, select the down arrow, select Save As, and choose your desktop as the save location.

Then follow the steps in Install the updates using the .msi file section below.

If you’re having trouble connecting your Surface to the Internet, you can use another computer with Internet access to download the .msi file to a USB drive and then transfer it to your Surface.

Install the updates using the .msi file

Step 1: 

Press and hold (or right-click) the file and select Install.

Step 2: 

When the installation is finished, select OK.

You can delete the .msi file from your desktop after you install the updates.

See your update history

To see what Windows and Surface updates you already have installed:

Step 1:  Go to Start Windows logo, and select Settings > Update & security > Windows Update.
Step 2:  Select Advanced options.
Step 3:  Select View your update history to see a list of the installed updates.

Updates to your Surface hardware appear in your update history as either “System Firmware Update - XX/XX/XX” or “System Hardware Update - XX/XX/XX.” (“XX/XX/XX” stands for the date that Microsoft made the update available.)

Note
If you update the operating system on your Surface, this will clear your existing update history.

Surface updates are cumulative—if you have the latest Surface update installed, you’re up to date.

For descriptions of the Surface updates released so far, see Surface update history.

Change Windows Update settings

You can change the Windows Update settings for Surface 3, Surface Pro models, and Surface Book. Here’s how:

Step 1:  Go to Start Windows logo, and select Settings > Update & security > Windows Update.
Step 2:  Select Advanced options.
Step 3:  Under Choose how updates are installed, choose the settings you want.

For example, if you had turned off automatic updating during setup and you want to turn this feature back on, choose Automatic (recommended).

Problems installing updates?

If you’re having trouble installing an update, see Trouble installing Surface and Windows updates?


Two types of updates keep Surface performing its best: Surface hardware updates (also known as firmware), and Windows software updates. Both types install automatically as they become available.


Before you begin

Here are some important tips:

  • Plug your Surface into a working electrical outlet before installing updates. Don’t unplug or turn off your Surface while it’s updating.
  • If you have a Surface Typing Cover or Surface docking station, make sure they’re attached before you turn on your Surface so they get the latest updates, too.
  • You must be connected to the Internet to download updates for your Surface. If you can’t install updates because of Wi-Fi problems, see Can’t connect to a wireless network.
  • If you use mobile broadband to connect to the Internet, your connection is automatically set to metered. Windows updates may not download over a metered connection, and it’s best to connect to Wi-Fi to make sure you get all updates. For more info, see Manage your mobile broadband data usage.
  • If you have no other connection options or have an unlimited data plan, you can change your settings to allow all updates over your mobile broadband connection. For more info, see Metered Internet connections: FAQ.
  • The amount of time it takes to install updates will vary depending on the speed of your Internet connection and the number and size of the updates.

Update Surface and Windows

When updates become available, they’re installed automatically on your Surface over Wi-Fi but may be limited over a metered connection. To get all the updates, connect to Wi-Fi first. Windows notifies you if you need to restart your Surface to finish installing an update.

You can also check for updates manually. Here’s how:

Step 1: Swipe in from the right edge of the screen, and select Settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Settings.)
Step 2: Select Change PC settings > Update and recovery.
Step 3: Select Check now.
Step 4:If updates are available, select View details.
Step 5: Choose the updates you want to install, and select Install.
You may need to restart your Surface after the updates have installed.
Note
When a firmware update is available, you’ll see a notification on your Surface. Follow the on-screen instructions to update your Surface using Windows Update.

See your update history

To see what Windows and Surface updates you already have installed:

Step 1: Swipe in from the right edge of the screen, select Settings > Change PC settings.
Step 2: Tap or click Update and recovery > Windows Update.
Step 3: Select View your update history to see a list of the installed updates.

Updates to your Surface hardware appear in your update history as either “System Firmware Update - XX/XX/XX” or “System Hardware Update - XX/XX/XX.” (“XX/XX/XX” stands for the date that Microsoft made the Surface update available.)

Surface updates are cumulative—if you have the latest Surface update installed, you’re up to date.

For descriptions of the Surface updates released so far, see Surface update history.

Problems installing updates?

If you’re having trouble installing an update, see Trouble installing Surface and Windows updates?

For more info about Windows Update, see Windows Update: Frequently Asked Questions.


Two types of updates keep Surface performing its best: Surface hardware updates (also known as firmware), and Windows software updates. Both types install automatically as they become available.


Before you begin

Here are some important tips:

  • Plug your Surface into a working electrical outlet before installing updates. Don’t unplug or turn off your Surface while it’s updating. Make sure your Surface is charged to at least 40 percent before beginning to install updates.
  • If you have a Surface Typing Cover or Surface docking station, make sure they’re attached before you turn on your Surface so they get the latest updates, too.
  • You must be connected to the Internet to download updates for your Surface. If you can’t install updates because of Wi-Fi problems, see Can’t connect to a wireless network.
  • If you use mobile broadband to connect to the Internet, your connection is automatically set to metered. Windows updates may not download over a metered connection, and it’s best to connect to Wi-Fi to make sure you get all updates. For more info, see Manage your mobile broadband data usage.
  • If you have no other connection options or have an unlimited data plan, you can change your settings to allow all updates over your mobile broadband connection. For more info, see Metered Internet connections: FAQ.
  • The amount of time it takes to install updates will vary depending on the speed of your Internet connection and the number and size of the updates.

Update Surface and Windows

After following the precautions above, follow these steps to ensure that all Surface and Windows updates are installed:

Step 1: Swipe in from the right edge of the screen and tap Settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and click Settings.)
Step 2: Tap or click Change PC settings > Windows Update > Check now.
Step 3:If updates are available, tap or click View details.
Step 4: Tap or click to select the updates you want to install, and tap or click Install.
You may need to restart your Surface after the updates have installed.

After installing Surface or Windows updates, it is important to verify that the updates were completely installed by following the additional steps below. The Windows Update history may show a status of “Requires a restart to finish installing” for a particular update.

Step 1: Swipe in from the right edge of the screen and tap or click Settings > Change PC settings.
Step 2:Tap or click Update and recovery > Windows Update.
Step 3: Tap or click View your update history to see a list of the installed updates.
Note
When a firmware update is available, you’ll see a notification on your Surface. Follow the on-screen instructions to update your Surface using Windows Update.

Surface Pro 3 and Surface 3: Download and install Surface updates manually

If you have a Surface Pro 3 or Surface 3, you can download a single update file directly to your Surface and install updates manually. If you’re having trouble connecting your Surface to the Internet, you can download the file to another PC and use a USB drive to transfer it to your Surface.

Download the update file to your Surface

If you have an Internet connection, you can download the update file manually to your Surface Pro 3 or Surface 3.

Step 1:

In the table below, select the download link for your device. Then, select Download and choose the appropriate .msi file.

The file name format is the Surface version, followed by the operating system, followed by the release number. For example, a Surface Pro 3 .msi file name might be "SurfacePro3_Win8x_160128_3.msi."

 
Surface version
Download link
Surface Pro 3
Surface Pro 2
An .msi file is not available for this device. You can manually download the .zip files from Install wireless drivers on Surface Pro models or Surface 3.
Surface Pro
An .msi file is not available for this device. You can manually download the .zip files from Install wireless drivers on Surface Pro models or Surface 3.
Surface 3
Surface 3 (AT&T 4G LTE)
Surface 3 (4G LTE) in North America (non-AT&T)
Surface 3 (Y!mobile 4G LTE) and Surface 3 (4G LTE) outside of North America
Step 2:

Tap or click Next.

Step 3: Next to the Save button, tap or click the down arrow, tap or click Save As, and choose your desktop as the save location.

Then follow the steps in Install the updates using the .msi file below.

If you’re having trouble connecting your Surface to the Internet, you can use another computer with Internet access to download the .msi file to a USB drive, and then transfer it to your Surface.

Install the updates using the .msi file

Step 1: Press and hold (or right-click) the file, and tap or click Install.
Step 2: When the installation is finished, tap or click OK.

You can delete the .msi file from your desktop after you install the updates.

See your update history

To see what Windows and Surface updates you already have installed:

Step 1: Swipe in from the right edge of the screen, and tap or click Settings > Change PC settings.
Step 2: Tap or click Update and recovery > Windows Update.
Step 3: Tap or click View your update history to see a list of the installed updates.

Updates to your Surface hardware appear in your update history as either “System Firmware Update - XX/XX/XX” or “System Hardware Update - XX/XX/XX.” (“XX/XX/XX” stands for the date that Microsoft made the update available.)

Surface updates are cumulative—if you have the latest Surface update installed, you’re up to date.

For descriptions of the Surface updates released so far, see Surface update history.

Change Windows Update settings

Here’s how to change the Windows Update settings:

Step 1: Swipe in from the right edge of the screen, tap or click Settings > Change PC settings.
Step 2: Tap or click Update and recovery > Windows Update > Choose how updates get installed.
Step 3: Choose the settings you want, and tap or click Apply.

For example, if you had turned off automatic updating during setup and you want to turn this feature back on, choose Install updates automatically (recommended).

Problems installing updates?

If you’re having trouble installing an update, see Trouble installing Surface and Windows updates?

For more info about Windows Update, see Windows Update: Frequently Asked Questions.


Two types of updates keep Surface performing its best: Surface hardware updates (also known as firmware), and Windows software updates. Both types install automatically as they become available.


Before you begin

Here are some important tips:

  • Plug your Surface into a working electrical outlet before installing updates. Don’t unplug or turn off your Surface while it’s updating.
  • If you have a Surface Typing Cover or Surface docking station, make sure they’re attached before you turn on your Surface so they get the latest updates, too.
  • You must be connected to the Internet to download updates for your Surface. If you can’t install updates because of Wi-Fi problems, see Can’t connect to a wireless network.
  • If you use mobile broadband to connect to the Internet, your connection is automatically set to metered. Windows updates may not download over a metered connection, and it’s best to connect to Wi-Fi to make sure you get all updates. For more info, see Manage your mobile broadband data usage.
  • If you have no other connection options or have an unlimited data plan, you can change your settings to allow all updates over your mobile broadband connection. For more info, see Metered Internet connections: FAQ.
  • The amount of time it takes to install updates will vary depending on the speed of your Internet connection and the number and size of the updates.

Update Surface and Windows

When updates become available, they’re installed automatically on your Surface over Wi-Fi but may be limited over a metered connection. To get all the updates, connect to Wi-Fi first. Windows notifies you if you need to restart your Surface to finish installing an update.

You can also check for updates manually. Here’s how:

Step 1: Swipe in from the right edge of the screen, and tap Settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and click Settings.)
Step 2: Tap or click Change PC settings > Update and recovery > Check now.
Step 3:If updates are available, tap or click View details.
Step 4: Tap or click to select the updates you want to install, and tap or click Install.
You may need to restart your Surface after the updates have installed.
Note
When a firmware update is available, you’ll see a notification on your Surface. Follow the on-screen instructions to update your Surface using Windows Update.

See your update history

To see what Windows and Surface updates you already have installed:

Step 1: Swipe in from the right edge of the screen, and tap or click Settings > Change PC settings.
Step 2: Tap or click Update and recovery > Windows Update.
Step 3: Tap or click View your update history to see a list of the installed updates.

Updates to your Surface hardware appear in your update history as either “System Firmware Update - XX/XX/XX” or “System Hardware Update - XX/XX/XX.” (“XX/XX/XX” stands for the date that Microsoft made the update available.)

Surface updates are cumulative—if you have the latest Surface update installed, you’re up to date.

For descriptions of the Surface updates released so far, see Surface update history.

Problems installing updates?

If you’re having trouble installing an update, see Trouble installing Surface and Windows updates?

For more info about Windows Update, see Windows Update: Frequently Asked Questions.


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