Surface standard warranty

Your new Surface comes with a one-year limited hardware warranty and 90 days of technical support.

Applies to

Surface Book, Surface Pro 4, Surface Pro 3, Surface 3, Surface Pro 2, Surface 2, Surface Pro.

This page describes the warranty and service options available for Surface.

Business customers: See Surface Support for business for more information about warranty, service, and extended service plans.

Standard limited warranty coverage

With the standard limited warranty you get:

  • One year of warranty for hardware defects and malfunctions.
  • 90 days of technical support for preinstalled software from the experts at the Microsoft Answer Desk for Surface.

Ongoing technical support

You can contact the Answer Desk with your questions even after your warranty runs out. (Fees may apply.)

Contact Us

Answer Desk
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