Browse topics for Surface Pro 3
- Getting Started
- Apps and Windows Store
- Hardware and Drivers
- Install, Update, and Activate
- Music, Photos, and Video
- Networking and Connectivity
- Office Apps
- Performance and Maintenance
- Personalization and Ease of Access
- Safety and Regulatory Information
- Security, Sign-in, and Accounts
- Storage, Files, and Folders
- Surface for Business
- Touch, Mouse, and Search
- Warranty, Service, and Recovery
Performance and Maintenance
Troubleshoot installing Surface or Windows updates
If updates fail to install, you get an error message, or Surface freezes when you’re installing an update, try these solutions.
What to do if Surface is running slower
If Surface seems to be operating more slowly than it once did, try these solutions.
Surface battery won’t charge
If you’re having trouble charging your Surface, you get a low-battery error, or your Surface turns off when you unplug it, these steps can help you pinpoint the problem.
Surface won’t turn on or wake from sleep
If your Surface won’t start up, or if it goes to sleep and won’t wake up, here are some solutions that can help you get it running again.
Surface turns on, but Windows won’t start
If Windows doesn’t start correctly when you turn on your Surface, here are solutions for some of the more common screens that might appear.
Manage apps and services with Task Manager Windows.com
Task Manager lets you see which apps and services are running on your PC, and lets you control which apps start up automatically when you start Windows.
Troubleshoot blue screen errors
Find out what to do when you see a blue screen on your Surface with a message that your PC ran into a problem and needs to restart.
Clean and care for your Surface
Get tips on how to clean your Surface touchscreen and keyboard and learn how to care for the power cords.
Keep your Surface software and hardware up to date
Find out how to keep your Surface up to date with the latest Surface and Windows updates.
Download drivers and firmware for Surface
Download the latest drivers and firmware for your Surface.
Surface Pro 3 update history
Learn about all the latest updates to your Surface Pro 3.
Troubleshoot problems opening the Start menu or Cortana
Learn what to do when you experience problems opening the Start menu or Cortana.