Battery and power
Battery and power for Surface Pro and Surface 3
Find out how to check your battery status and charge your Surface Pro or Surface 3 battery.
Surface RT and Surface 2 battery and power
Find out how to check your battery status and charge your Surface RT or Surface 2 battery.
Surface RT and Surface 2 power states
Learn how to turn on and shut down your Surface RT or Surface 2. Find out how to make it sleep, wake it up and restart it.
Surface Pro and Surface 3 power states
Find out about power states for Surface Pro models and Surface 3. Learn how to turn Surface on and shut it down, make it go to sleep and how to restart it.
Surface won't turn on, won't charge or Windows won't start
If your Surface won't turn on, gets stuck during Windows startup or isn't charging, try these solutions.
Surface Power Cover
Learn about Power Cover, the traditional keyboard that provides backup battery for your Surface
Troubleshoot Power Cover
If your Surface Power Cover isn’t working right, try these solutions to fix the problem.