- Make an in-store appointment
Battery and power
Surface battery and power
Find out how to check your battery status and charge the battery on Surface.
Surface power states
Learn how to turn Surface on, shut it down, restart and wake it, and put it into a power-saving state.
Surface won't turn on, won't charge, or Windows won't start
If your Surface won't turn on, get stuck during Windows startup, or isn't charging, try these solutions.
Surface Power Cover
Learn about Power Cover, the traditional keyboard that provides backup battery for your Surface
Troubleshoot Power Cover
If your Surface Power Cover isn’t working right, try these solutions to fix the problem.