Applies to

Surface Pro, Surface Pro 2, Surface Pro 3, Surface 3.

Applies to

Surface Pro, Surface Pro 2, Surface Pro 3, Surface 3.

Applies to

Surface RT, Surface 2.

Operating system:

Connect Surface to a wireless network

With its built-in Wi-Fi, you can connect your Surface to a wireless network and browse the Internet, get apps from the Windows Store, send email messages, and access other computers and devices on your network.


Connect to a wireless network

You can connect your Surface to wireless networks using the built-in Wi-Fi. Some Surface models also come with built-in mobile broadband capability.

Connect to Wi-Fi

Step 1:Select Wireless networkWi-Fi icon in the lower-right corner of the screen.
A list of available wireless networks appears.
Step 2:Select a wireless network.
Step 3:Select Connect.
If prompted, enter your network security key (network password), and select Next.
If you need help finding your wireless network password, see How to find your wireless network password.
Step 4:If prompted, choose whether you want to share with other computers and devices on the network.
Select No if you’re connecting to a network in a public place like a café.
Step 5:To see if you’re online, go to Start Windows logo, and select All Apps >Internet Explorer.
Some wireless networks may require you to enter a password in a browser window.
Notes
  • Make sure that your modem is connected to a working phone jack or cable connection, either directly or through your router.
  • Surface supports the Wireless-N standard. You’ll be able to connect no matter what standard (Wi-Fi 802.11 a/b/g/n) your router is using. In addition, Surface Pro 3 supports the Wireless-AC standard (Wi-Fi 802.11ac).
  • If you’re having trouble finding your wireless network in the list of available networks, your wireless router might not be set to broadcast its network ID (SSID). To turn on SSID broadcasting, check the info that came with the wireless router. For more info about how to connect to a hidden wireless network, see Wired and wireless problems.
  • If you have problems connecting to a Wi-Fi network, see Can’t connect to a wireless network.

Connect to mobile broadband

If you have a Surface model with mobile broadband, you can also connect to a mobile broadband network. Here’s how:

Step 1: Go to Start Windows logo > Settings > Network and Internet > Cellular.
Step 2: Under Cellular, select the name of your operator—for example, AT&T.
If you want to connect to this network every time it's in range, select Connect automatically. Windows will switch automatically between Wi-Fi and mobile broadband as needed. You might incur extra charges if you allow roaming.
Step 3: Select Connect.

For more info, see Set up your Surface 2 (4G) or Surface 3 (4G LTE).

If you have problems connecting to mobile broadband, see Can’t connect to mobile broadband?

Disconnect from a wireless network

Step 1: Select Wireless networkWi-Fi icon in the lower-right corner of the screen.
Step 2: Select the network that has a Connected status.
Step 3: Select Disconnect.

Forget a wireless network

You can choose to forget a wireless network so it no longer appears in your list of networks. Here’s how:

Step 1: Go to Start Windows logo, and select Settings.
Step 2: Select Network and Internet > Wi-Fi > Manage Wi-Fi settings.
Step 3: In the list of networks that appears under Choose a network to forget, select any network, and select Forget.

Turn Airplane mode on or off

If you’re traveling on an airplane or if you don’t need to use Wi-Fi or Bluetooth® devices for a while, you can turn on Airplane mode. Using this setting can help extend your battery charge.

Step 1: Select Wireless network Wi-Fi icon in the lower-right corner of the screen.
Step 2: Select Airplane mode Airplane mode icon.
If the icon is dimmed, Airplane mode is off.
Note
When Airplane mode is on, both Wi-Fi and Bluetooth are turned off.

Connect to a wireless network

You can connect your Surface to wireless networks using the built-in Wi-Fi. Some Surface models also come with built-in mobile broadband capability.

Connect to Wi-Fi

Step 1: Swipe in from the right edge of the screen, and tap Settings.
(If you’re using a mouse, point to the upper-right corner of screen, move the mouse pointer down, and click Settings.)
Step 2: Tap or click the wireless network icon Wireless network icon.
A list of available wireless networks appears.
Step 3: Tap or click a wireless network to connect to it.
Step 4: Tap or click Connect.
If prompted, enter your network security key (network password), and tap or click Next.
If you need help finding your wireless network password, see How to find your wireless network password.
Step 5: If prompted, choose whether you want to share with other computers and devices on the network.
Choose No if you’re connecting to a network in a public place like a café.
Step 6: To see if you’re online, go to Start and tap or click Internet Explorer.
Some wireless networks may require you to enter a password in a browser window.
Notes
  • Make sure that your modem is connected to a working phone jack or cable connection, either directly or through your router. For more info, see Connect your home network to the Internet.
  • Surface supports the Wireless-N standard. You’ll be able to connect no matter what standard (Wi-Fi 802.11 a/b/g/n) your router is using. In addition, Surface Pro 3 supports the Wireless-AC standard (Wi-Fi 802.11ac).
  • If you’re having trouble finding your wireless network in the list of available networks, your wireless router might not be set to broadcast its network ID (SSID). To turn on SSID broadcasting, check the info that came with the wireless router. For more info about how to connect to a hidden wireless network, see “How do I connect to a hidden wireless network?” in Wired and wireless network problems.
  • If you have problems connecting to a Wi-Fi network, see Can’t connect to a wireless network.

Connect to mobile broadband

If you have a Surface model with mobile broadband, you can also connect to a mobile broadband network. Here’s how:

Step 1: Swipe in from the right edge of the screen, and tap Settings.
Step 2: Tap or click the wireless network icon Wireless network icon.
Step 3: Under Mobile broadband, choose the name of your operator—for example, AT&T (4G LTE).
If you want to connect to this network every time it's in range, choose Connect automatically. Windows will switch automatically between Wi-Fi and mobile broadband as needed. You might incur extra charges if you allow roaming.
Step 4: Tap or click Connect.

For more info, see Set up your Surface 2 (4G) or Surface 3 (4G LTE).

If you have problems connecting to mobile broadband, see Can’t connect to mobile broadband?

Disconnect from a wireless network

Step 1: Swipe in from the right edge of the screen, and tap Settings.
Step 2: Tap or click the wireless network icon Wireless network icon.
If you’re connected to a network, the network name appears below the wireless bars.
Step 3: Tap or click the network that has a Connected status.
Step 4: Tap or click Disconnect.

Forget a wireless network

You can choose to forget a wireless network so it no longer appears in your list of networks. Here’s how:

Step 1: Swipe in from the right edge of the screen, and tap Settings.
Step 2: Tap or click Change PC settings, tap or click Network, and then tap or click Connections.
Step 3: Under Wi-Fi, tap or click Manage known networks.
Step 4: In the list of networks that appears under Choose a network to forget, tap or click any network, and tap or click Forget.

Turn Airplane mode on or off

If you’re traveling on an airplane or if you don’t need to use Wi-Fi or Bluetooth® devices for a while, you can turn on Airplane mode. Using this setting can help extend your battery charge.

Step 1: Swipe in from the right edge of the screen, and tap Settings.
Step 2: Tap or click the wireless network icon Wireless network icon.
Step 3: Slide Airplane mode to On or Off.
Note
When Airplane mode is on, both Wi-Fi and Bluetooth are turned off.

Connect to a wireless network

You can connect your Surface to wireless networks using the built-in Wi-Fi. Some Surface models also come with built-in mobile broadband capability.

Connect to Wi-Fi

Step 1: Swipe in from the right edge of the screen, and tap Settings.
(If you’re using a mouse, point to the upper-right corner of screen, move the mouse pointer down, and click Settings.)
Step 2: Tap or click the wireless network icon Wireless network icon.
A list of available wireless networks appears.
Step 3: Tap or click a wireless network to connect to it.
Step 4: Tap or click Connect.
If prompted, enter your network security key (network password), and tap or click Next.
If you need help finding your wireless network password, see How to find your wireless network password.
Step 5: If prompted, choose whether you want to share with other computers and devices on the network.
Choose No if you’re connecting to a network in a public place like a café.
Step 6: To see if you’re online, go to Start and tap or click Internet Explorer.
Some wireless networks may require you to enter a password in a browser window.
Notes
  • Make sure that your modem is connected to a working phone jack or cable connection, either directly or through your router. For more info, see Connect your home network to the Internet.
  • Surface supports the Wireless-N standard. You’ll be able to connect no matter what standard (Wi-Fi 802.11 a/b/g/n) your router is using. In addition, Surface Pro 3 supports the Wireless-AC standard (Wi-Fi 802.11ac).
  • If you’re having trouble finding your wireless network in the list of available networks, your wireless router might not be set to broadcast its network ID (SSID). To turn on SSID broadcasting, check the info that came with the wireless router. For more info about how to connect to a hidden wireless network, see “How do I connect to a hidden wireless network?” in Wired and wireless network problems.
  • If you have problems connecting to a Wi-Fi network, see Can’t connect to a wireless network.

Connect to mobile broadband

If you have a Surface model with mobile broadband, you can also connect to a mobile broadband network. Here’s how:

Step 1: Swipe in from the right edge of the screen, and tap Settings.
Step 2: Tap or click the wireless network icon Wireless network icon.
Step 3: Under Mobile broadband, choose the name of your operator—for example, AT&T (4G LTE).
If you want to connect to this network every time it's in range, choose Connect automatically. Windows will switch automatically between Wi-Fi and mobile broadband as needed. You might incur extra charges if you allow roaming.
Step 4: Tap or click Connect.

For more info, see Set up your Surface 2 (4G) or Surface 3 (4G LTE).

If you have problems connecting to mobile broadband, see Can’t connect to mobile broadband?

Disconnect from a wireless network

Step 1: Swipe in from the right edge of the screen, and tap Settings.
Step 2: Tap or click the wireless network icon Wireless network icon.
If you’re connected to a network, the network name appears below the wireless bars.
Step 3: Tap or click the network that has a Connected status.
Step 4: Tap or click Disconnect.

Forget a wireless network

You can choose to forget a wireless network so it no longer appears in your list of networks. Here’s how:

Step 1: Swipe in from the right edge of the screen, and tap Settings.
Step 2: Tap or click Change PC settings, tap or click Network, and then tap or click Connections.
Step 3: Under Wi-Fi, tap or click Manage known networks.
Step 4: In the list of networks that appears under Choose a network to forget, tap or click any network, and tap or click Forget.

Turn Airplane mode on or off

If you’re traveling on an airplane or if you don’t need to use Wi-Fi or Bluetooth® devices for a while, you can turn on Airplane mode. Using this setting can help extend your battery charge.

Step 1: Swipe in from the right edge of the screen, and tap Settings.
Step 2: Tap or click the wireless network icon Wireless network icon.
Step 3: Slide Airplane mode to On or Off.
Note
When Airplane mode is on, both Wi-Fi and Bluetooth are turned off.