Publicerad: 6/11/2012
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American Chamber of Commerce in Romania Non-Profit Gains Anytime, Anywhere Access to Email and Files with Office 365

Office 365 makes it easier for me and my colleagues to have the information we need right in front of us.

Camelia Stanciu, Events and Marketing Manager, AmCham Romania

The American Chamber of Commerce in Romania works diligently to connect member organizations to new opportunities and propose business-friendly policies to Romanian authorities. However, its email, file sharing, and collaboration technology was holding AmCham Romania back from providing timely information to member organizations. Once they left their desks, employees had no way to access the files they needed and limited and unfriendly access to email.

Microsoft Office 365 gave AmCham Romania cloud-based email through Exchange Online that was easy to use, automatically synchronized and accessible from smartphones, laptops, and other mobile devices. SharePoint Online provided anytime, anywhere access to documents as well. And with Lync Online, AmCham Romania can now invite more stakeholders to participate in important committee meetings.

Situation

Worldwide, there are 115 international chapters of the American Chamber of Commerce, more commonly known as AmCham. The non-profit Romanian chapter of AmCham was established in 1993 by American investors who wanted to create business opportunities between Romania and the rest of the world.

Today, AmCham Romania has six employees who attend conferences, make proposals to Romanian authorities, and produce reports on local economic policy. It’s demanding work with high stakes. Unfortunately, the email, file sharing, and collaboration tools AmCham Romania relied upon were not meeting the team’s needs.

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* We work with a lot of people who are constantly requesting different information. Office 365 helps us keep track of conversations and have quick access to the files we need, which is very important to our work. *

Camelia Stanciu
Events and Marketing Manager
AmCham Romania

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The non-profit’s email system, SquirrelMail, posed a challenge to users who wanted to access it remotely. And because all of the organization’s files were saved to a hard drive, employees could not get to files if they were away from their desktops at work. “We could access our documents only while we were at our office. If we wanted to access them from outside the office, it wasn’t possible,” says Camelia Stanciu, Events and Marketing Manager at AmCham Romania.

For the employees who did manage to set up access to their email from their smartphones, the experience was a disaster. Changes made to the email account on a smartphone would not synchronize with the desktop version and emails older than one day were removed, making it difficult to keep on top of important communications.

With more than 300 member organizations in AmCham Romania, the non-profit wanted to invite more stakeholders to its numerous committee meetings. However, organizing anything beyond a face-to-face meeting proved frustrating, as the group had no collaboration technology to facilitate a meeting among multiple attendees in different places.

AmCham Romania’s team knew they needed to develop their IT capabilities before they could continue to develop business strategies for Romania.

Solution

With Microsoft Office 365, AmCham Romania gained remote access to email and files, automatic synchronization among devices, and top-notch collaboration tools. This online service unites familiar Microsoft Office applications with email, calendaring, collaboration, and communication solutions. AmCham Romania’s small team was thrilled to add Microsoft Exchange Online for email, Microsoft SharePoint Online for file sharing and collaboration, and Microsoft Lync Online for virtual conferencing.

Previously, AmCham Romania stored its documents on an internal network that was hosted by a single computer. That meant that employees could access documents only while they were in the office. With SharePoint Online, the non-profit now has access to its documents no matter where they are. In addition, Exchange Online gives them quick, easy access to email anywhere there’s an internet connection—including on most types of smartphones. “Office 365 makes it easier for me and my colleagues to have the information we need right in front of us,” says Stanciu.

Besides being more accessible, email with Exchange Online is also more useful. It seamlessly synchronizes among desktop computers, laptops, smartphones, and other mobile devices. It also keeps emails accessible within users’ inboxes for a longer period of time. Previously, AmCham Romania’s emails would be moved from inboxes after about one day, making it nearly impossible to reference old emails and track conversations. “It’s frustrating to not be able to go back to an email from a few days ago. Now, Office 365 allows us to access all of our old emails and see the entire history of a conversation,” Stanciu says.

The team is also eager to use Lync Online to invite more member companies to participate in meetings. These virtual conferencing tools will open the doors for collaboration in a way not possible before.

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* In the past, most of our meetings were done face-to-face. Now, with Lync Online, we can bring more members into our committee meetings.  *

Camelia Stanciu
Events and Marketing Manager
AmCham Romania

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Benefits

With Office 365, AmCham Romania has anytime, anywhere access to email and files, automatically synchronized accounts among devices, and more options for collaborating with partners.

Access to Email Away from the Office

With Exchange Online, AmCham Romania’s employees can now access their email and files, even when they’re away from their desks. “Getting to our email is so much easier with Office 365. We can use the same interface at work, at home, or wherever we want to,” Stanciu says.

Seamless Synchronization Among Devices

Having cloud-based email offers distinct advantages for AmCham Romania’s team. Because email accounts are automatically synchronized across all devices, they are always up to date. “Our Executive Director is very happy with Exchange Online, because now when she deletes an email using her phone, it’s also deleted on her desktop PC,” says Stanciu.

More Conferencing Options

Lync Online gives AmCham Romania the ability to host virtual meetings, allowing the team to invite more member organizations, partners, and stakeholders to participate. “In the past, most of our meetings were done face-to-face. Now, with Lync Online, we can bring more members into our committee meetings,” Stanciu says.

 Stanciu says that Office 365 gives AmCham Romania the ability to respond quickly to their members’ needs. She and her colleagues are happier and more motivated to serve member organizations. “We work with a lot of people who are constantly requesting different information. Office 365 helps us keep track of conversations and have quick access to the files we need, which is very important to our work,” she says.

Microsoft Office 365

Microsoft Office 365 brings together cloud versions of our most trusted communications and collaboration products—Microsoft SharePoint Online, Exchange Online, and Lync Online—with the latest version of our Office desktop suite and companion web applications for businesses of all sizes.

Office 365 helps save time and money, and it frees up valued resources. Simple to use and easy to administer, it is financially backed by a service level agreement guaranteeing 99 percent reliability. Office 365 features robust security, IT-level phone support, geo-redundancy, disaster recovery, and the business-class privacy controls and standards that you expect from a world-class service provider.

For more information about Microsoft Office 365, go to:

www.office365.com

For more information about American Chamber of Commerce in Romania products and services, visit the website at:

www.amcham.ro

This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
Översikt



Företagsstorlek
5 anställda

Företagsinformation

The American Chamber of Commerce (AmCham) in Romania is a non-profit organization that works alongside member organizations to create business opportunities for Romanian businesses.


Utgångsläge

AmCham Romania’s employees could not access files away from the office, and email was based on an inefficient platform.


Lösning

Microsoft Office 365 gave employees remote access to email, file-sharing, and excellent virtual collaboration tools.


Fördelar

  • Remote access to information
  • Synchronization among devices
  • Improved conferencing


Program & tjänster
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
  • SharePoint Online

Industri(er)
Nonprofit

Land
Romania

Affärsbehov
Business Productivity

Språk
English