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Microsoft System Center Configuration Manager

Case Studies

Leading companies in all sectors, from the service industry, to government, to health care, are choosing Microsoft System Center Configuration Manager 2007 to manage their IT systems. This systems management solution delivers comprehensive deployment and updating, enhanced insight and control, and improved system availability, extensibility, and security. Read these cases studies to find out how System Center Configuration Manager 2007 has helped customers overcome IT challenges that you might also be facing.

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State of Indiana
State of Indiana Saves $14 Million, Boosts IT Reliability, Offers New Services for Residents

The state of Indiana needed to optimize its core IT infrastructure to dramatically improve service levels while reducing cost. The state replaced a highly decentralized series of e-mail solutions running on 100 server computers with Microsoft Exchange Server software running on two 4-computer clusters. Hundreds of desktop applications—including many older applications that were causing conflicts with current software—were virtualized using Microsoft Desktop Optimization Pack. And software deployments, security updates, asset inventory, and remote help-desk support were enabled by a move from Altiris Notification Server to Microsoft System Center Configuration Manager 2007. The state has saved U.S.$14 million by optimizing its infrastructure, while boosting IT availability and enabling a range of new services to improve the lives of people throughout the state.

Freightliner
Heavy Truck Maker Cuts Software Distribution Time and Cost, Enables Secure Vendor Access

Freightliner LLC wanted to improve management of thousands of computers spread across 13 facilities to reduce costs and to provide secure network access for outside vendors. It’s in the process of doing all that and more with the help of Microsoft® System Center Configuration Manager 2007. The company expects to cut software licensing costs, improve planning for major deployments, and roll out applications to users in just 15 minutes.

Mega Pharma
Major Pharmaceutical Firm Cuts Software Deployment Time by 73 Percent, Boosts Control

Mega Pharma, the international pharmaceutical giant, has more than 2,000 devices spread across 40 locations, so it needs the most effective way to manage them. That way, according to the company, is Microsoft® System Center Configuration Manager 2007. The solution has helped Mega Pharma to cut the time for major software deployments by 73 percent, as well as to reduce the costs of software licensing and the time and expense of helpdesk operations.

Carnival Cruise Lines
Carnival Cruise Lines boosts software update time and effectiveness

Carnival Cruise Lines needs to deploy software and updates as effectively as possible to ships and offices, worldwide. As a result, the cruise lines adopted System Center Configuration Manager 2007. The systems management solution has reduced update distribution time by 80 percent. It has boosted the effectiveness of software distribution by 20 percent. It has also increased server availability by up to 10 percent. In addition, System Center Configuration Manager 2007 is crucial to the cruise lines' planned deployment of Windows Vista®.

Danish Ministry of Foreign Affairs
Danish Ministry of Foreign Affairs saves $500.000 USD in deployment, speeds updates by 75 percent

The Danish Ministry of Foreign Affairs needed increasingly efficient and cost-effective ways to manage its growing technology infrastructure. Implementing System Center Configuration Manager 2007 helped the Ministry save almost $500,000 USD in labor and expenses, and it drastically reduced the cost it took to send personnel around the world to deploy Windows Vista. The department cut hundreds of hours off deployment time and updated software 75 percent faster.

Krka
Pharmaceutical firm Krka manages seldom-connected laptops, cuts licensing costs

The pharmaceutical company Krka needed to manage its technology environment, including laptop computers that connected to the Internet infrequently. Its solution: Microsoft System Center Configuration Manager 2007. The company uses the Internet-based client management capability to push out regular updates to laptops over the Web. The System Center Configuration Manager 2007 Asset Intelligence capability enables Krka to cut software licensing costs while making software more available to company users.

Shoprite
Shoprite, Africa's biggest food retailer, gains reliability and full network compliance with standards

The Shoprite Group, Africa's leading food retailer, has thousands of desktop computers, kiosks, and servers distributed across approximately 1,200 locations in 17 countries. To keep these systems up to date, the retailer is using System Center Configuration Manager 2007. The software enables Shoprite to complete updates faster. These updates used to be done manually, and they took months. Now, they take one night. The reduction in time significantly reduces vendor fees and helps ensure prompt, full compliance with company standards.

Wake Forest Universiity
Wake Forest University Baptist Medical Center boosts health of IT systems, cuts update time 90 percent

Automated software updates are great, unless, of course, they reboot a computer that is keeping someone alive. Wake Forest University Baptist Medical Center, a major health center, didn’t want that to happen. As a result, they manually updated all of the systems they used for patient care. Now, System Center Configuration Manager 2007 helps provide all the medical center’s computers with the intelligence to know when they should accept an update and when they should not. The System Center Configuration Manager 2007 also helps cut update time by up to 90 percent.

Dong Energy
DONG Energy automates operating system deployments and updates to 5,700 computers

DONG Energy, Denmark’s largest energy company, needed a way to quickly deploy a consistent technology infrastructure to 5,700 computers located across 50 locations and several countries. System Center Configuration Manager 2007 enabled the company to reduce manual involvement in operating system deployments, automate the rollout of custom deployments, monitor the status of its entire infrastructure, and improve network performance.