System Center Operations Manager 2007 is the end-to-end service-management product that is the best choice for Windows because it works seamlessly with Microsoft software and applications, helping organizations increase efficiency while enabling greater control of the IT environment.
See how organizations like yours are using System Center Operations Manager 2007 in their environments.
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German Technical Services Provider Saves €200,000 (U.S. $316,000) a Year with IT ManagementGermany-based TÜV NORD provides technical services from 70 offices worldwide. More than 5,000 employees rely on portable computers when out of the office. But, hard disk drive failures resulted in huge productivity losses. With a system based on Microsoft System Center Operations Manager 2007, the company can identify failures before they occur. Employees now work more productively, saving TÜV NORD €200,000 (U.S.$316,000) a year.
Information Services Firm Enhances Compliance and Optimizes Data CenterCervalis is a New York City–area IT infrastructure services company that aims to provide a superior level of IT management services to its clients. The organization replaced the application-specific monitoring solutions in its data centers with Microsoft® System Center Operations Manager 2007, a unified, end-to-end service management solution usable for both Microsoft and non-Microsoft environments. With the knowledge gained through its rich reporting capabilities, Cervalis has been able to expand its services and provide integrated monitoring services across multiple platforms. Staff members are working more efficiently, annual audits have been streamlined, and customers are receiving more detailed information about their technology.
Information Services Firm Enhances Compliance and Optimizes Data CenterHouston, Texas–based Stewart Information Services Corporation is an expanding global company committed to delivering state-of-the-art real estate information services to its clients and shareholder value to its investors. In keeping with these goals, Stewart identified two areas for improvement: audit compliance and server management. Using System Center Operations Manager 2007, Stewart reduced the amount of time needed to generate security reports from days to minutes, increased the scalability of servers by consolidating management groups from 7 to 1, and trimmed infrastructure management time by 20 hours per week.
Sunnybrook Health Sciences CentreAs one of Canada’s most esteemed and busy teaching hospital and trauma centers, Toronto-based Sunnybrook Health Sciences Centre cannot afford any network downtime. Sunnybrook wanted to be able to more proactively manage its IT infrastructure, which is used daily by thousands of employees, to help staff better comply with privacy legislation and to offer optimal protection against network threats. Sunnybrook worked with CMS Consulting Inc. to deploy Microsoft System Center Operations Manager 2007. The new end-to-end service-management solution is helping Sunnybrook enhance the integrity and privacy of its medical records and financial files, while also improving IT reliability levels.
HandelsbankenHandelsbanken is one of four major banks in Sweden, with branches worldwide. The Swedish branches had been using IBM Tivoli Monitoring (ITM). When it was time to upgrade from ITM 5.1, the company switched to Microsoft System Center Operations Manager 2007 to simplify maintenance and take advantage of its proactive alerts on system status, which the company expects will extend the life of its existing hardware. Handelsbanken plans to cut its IT monitoring team from four people down to two, which will free up two developers to work on Handelsbanken’s internally developed applications.
The Royal HospitalsThe Royal Group of Hospitals in Belfast is made up of four linked hospitals, spread over a 70-acre site. It treats more than half a million people every year and has 6,000 staff. With only basic alerting and monitoring tools, the IT function was largely reactive. The challenge was to create a more proactive environment that could maximize the efficiency of the in-house IT skills.
Gates CorporationTo help its enterprise run more efficiently, Gates Corporation, a leading manufacturer of automotive and industrial belts and hoses, needed a monitoring system that could provide comprehensive reporting data on its 400 business-critical servers. By migrating to Microsoft System Center Operations Manager 2007, Gates is benefiting from object-level server monitoring and accurate, reliable, in-depth reporting. Consequently, Gates estimates that it will improve manufacturing productivity by 10 percent, boosting annual revenue by more than U.S.$10 million.
BanverketBanverket’s IT infrastructure helps keep Sweden’s train services in operation, and thus requires uncompromised service availability. Upgrading to Microsoft System Center Operations Manager 2007 gave the company the ability to model and monitor IT services that rely on distributed systems as an end-to-end service, centralized collection of security log events on servers, and a consolidated management console. Banverket has combined System Center Operations Manager 2007 with Microsoft partner solutions from AVIcode, Citrix, HP, and Secure Vantage to increase the reach and usefulness of its monitoring environment. Used together, Operations Manager and the partner solutions are improving IT productivity and service management, giving Banverket a better understanding of application performance and quality, and helping it build comprehensive security auditing and reporting solutions.
Carnival Cruise LinesCarnival Cruise Lines wanted to boost the availability of a Microsoft Exchange Server deployment crucial to ship-to-shore communications, as well as boost availability on its increasingly important e-commerce Web site. It’s doing that, thanks to Microsoft System Center Operations Manager 2007. That means smoother operations at sea, better customer service, higher revenues—and increased efficiency on the part of the IT staff.
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Virgin MegastoresVirgin Megastores USA was used to applying innovative technology to enhance sales at its stores. So it was natural for the company to be among the first to deploy Microsoft System Center Operations Manager 2007. Virgin expects to cut help-desk trouble tickets by
20 percent, save 35 percent on help-desk costs, redeploy internal resources to avoid spending U.S.$100,000 on consultants—and boost company sales by U.S.$500,000.
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SodexhoSodexho, the leading food and facilities management services company in North America, needed a monitoring solution that would give it a comprehensive view of its dispersed and segmented environment, enable customized real-time reports, help support granular role-based views for greater security and productivity, and provide audit collection service. That’s what it’s getting with Microsoft Service Center Operations Manager 2007.
Tyco HealthcareTyco Healthcare wanted in-depth information about infrastructure performance to boost effectiveness, reduce costs, and support growth—information it wasn’t getting from its monitoring software. So, the company adopted Microsoft System Center Operations Manager 2007 software. It’s able to institute service-level agreements, redeploy resources more effectively, and save 45 percent over the cost of its previous solution.
SkyguideSkyguide, which monitors all air traffic in Swiss airspace, needed a better way to monitor its management information systems. That’s why it adopted Microsoft System Center Operations Manager 2007. IT staff saves one hour per person per day in faster and more effective monitoring, and availability is up because problems that occur are identified and resolved more quickly.
