Overview of Troubleshooting IIS 6.0 (IIS 6.0)
Problems that occur when administering IIS 6.0 might be difficult to solve for any of the following reasons:
| • | Problem reports from end users might be vague or incomplete, lacking such information as the content of error messages, how frequently a problem occurs, or the specific conditions under which the problem occurred. |
| • | Logs do not record information that reveals the cause of the problem. |
| • | The problem occurs in a complex, widely distributed application, which is difficult to track comprehensively. |
The goal of troubleshooting is to isolate and determine the causes of problems that interfere with normal operation. This section describes a troubleshooting methodology and some of the tools that you can use to troubleshoot a server running IIS 6.0 and the Web applications that it hosts.
