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Executive SummaryThis paper focuses on the business and IT challenges related to identity and access management and the approaches and technologies available for overcoming these challenges. It describes key concepts, terminology, typical initiatives, and the Microsoft products and technologies related to identity and access management. This paper is the first paper in the Microsoft Identity and Access Management Series. The Business ChallengeIdentity and access management has become more complex as digital identities take on an increasingly important role in specifying how users interact with computer networks. Organizations need to manage users efficiently and accurately while granting them access to network resources. However, organizations rarely store and use identity information in only one place. Multiple departments, countries and regions, business divisions, and software choices along with mergers and acquisitions result in the proliferation of directory services and application-specific identity stores — increasing costs and causing complicated security issues. Developing a consistent and effective identity and access management strategy requires a sound understanding of the approaches and technologies you can use to address multiple digital identities. Organizations and IT departments need to implement both short term and strategic approaches to controlling identity. The Business BenefitsImproving access to network resources and managing the identity life-cycle can provide significant dividends for organizations. Typical benefits include:
Who Should Read This PaperThe intended audience for this paper includes architects, IT professionals, IT managers, and consultants involved in identity and access management efforts. The secondary audience is technical decision makers who want to make the business case for identity and access management investments. Reader PrerequisitesThis paper provides fundamental concepts for the Microsoft Identity and Access Management Series; the only prerequisite is to have a basic knowledge of the directory and security services used in heterogeneous computing environments. FeedbackPlease direct questions and comments about this guide to secwish@microsoft.com. Paper OverviewThis paper consists of seven chapters that explain fundamental digital identity and access management concepts and capabilities of the Microsoft platform. The chapters cover the following topics: The introduction provides an executive summary, business challenges and benefits, the recommended audience for the paper, and an overview of each chapter in the paper. Chapter 2: Terminology and Initiatives This chapter reviews the key terms and strategic issues behind identity and access management. It discusses options for integrating digital identities, and the technical and organizational approaches to address these options. Chapter 3: Microsoft Identity and Access Management Technologies This chapter introduces the directory and security services of Microsoft® Windows Server™ 2003, Microsoft Windows XP, Microsoft Identity Integration Server 2003 Enterprise Edition with Service Pack 1 (MIIS 2003 SP1), Microsoft Passport, and other products related to identity and access management. The remaining chapters discuss identity and access management scenarios and technologies in more detail and are intended for readers with a technical background. This chapter discusses how the Microsoft Active Directory® directory service and Active Directory Application Mode (ADAM) provide LDAP, X.500, and multi-master replication services to form the foundation of an effective identity and access management infrastructure. Chapter 5: Identity Life-Cycle Management This chapter reviews the approaches for managing users, credentials, and entitlements. It discusses techniques and technologies for enabling user self service, delegated administration, identity integration, and provisioning. This chapter expands on several concepts and describes the technologies that support them, including:
Organizations frequently need to develop applications in-house or purchase applications to operate line-of-business processes. These applications should integrate well with the chosen directory and security services of an organization. This chapter discusses how applications can integrate with the Microsoft identity and access management platform, and reviews the techniques available for developers creating custom applications.
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