The widespread availability of the Internet has led to significant changes in the way many organizations work. To maintain competitive advantage, organizations increasingly require employees to connect to corporate networks from remote locations such as homes, branch offices, hotels, Internet cafs, or customers' premises. These remote connections are usually implemented with virtual private network (VPN) technologies. VPN connections allow employees and partners to connect to a corporate local area network (LAN) over a public network in a secure manner. Remote access that uses VPN technologies is a key enabler for many new business opportunities, such as remote administration and high security applications. A large number of business groups and users make use of productivity and administration applications that require frequent and dependable remote access to corporate LANs. Although a VPN provides secure access by encrypting data though the VPN tunnel, it does not prevent intrusions by malicious software, such as viruses or worms that initiate from the remote access computer. Virus or worm attacks can result from infected computers that connect to the LAN. Because organizations, such as those in the financial services sector, must maintain their reputation for secure transactions, even a minor security breach can harm the public perception of a company. Hence, VPN connections must be subject to strong access requirement checks and validation. VPN access that is potentially not secure occurs when the remote computer does not meet the organization's security requirements. Most VPN implementations cannot check that a remote computer has the latest security updates or virus signatures before they connect to the corporate network. Therefore, many organizations don't consider basic VPN-based remote access meets their security requirements. VPN quarantine provides a mechanism to address these issues. VPN quarantine ensures that computers that connect to the network using VPN protocols are subject to pre-connection and post-connection checks and are isolated until the computer meets the required security policy. These checks, carried out with custom scripts, can examine service pack versions, security updates, and if an approved antivirus program is running with the most recent virus definition files. Organizations can test for other requirements in these custom scripts. The VPN quarantine solution places all connecting computers that meet the specified remote access policy into a quarantine network and verifies that these computers comply with the organization's security policy. The remote access VPN server lifts the quarantine restrictions and allows access to corporate network resources only when the remote access computer passes all connection checks. This guide describes the challenges in planning and implementing quarantine services with VPN through the new features available in Microsoft Windows Server 2003 with Service Pack 1 (SP1). On This Page
The Business ChallengeOrganizations face multiple challenges when providing remote access through VPN connections. These challenges vary depending upon the services provided, the regulatory framework in which the business operates, and the security environment. Typical challenges include how to:
The Business BenefitsOrganizations that implement effective VPN quarantine services can realize a number of important benefits. These benefits include:
For more information about these benefits, see Chapter 2, "Approaches to Virtual Private Network Quarantine." Who Should Read This GuideThis guide provides useful information for those people within a large organization who deal with strict privacy concerns, and for those who work within a heavily enforced regulatory framework. It also pertains to organizations of all sizes that require identity protection and control of access to data. The intended audience for this guide includes technical decision makers, enterprise architects, and enterprise security administrators who plan, deploy, or operate remote access links and network security. Consultants who plan, deploy, or operate Microsoft Windows based VPN networks should also find this information useful. Reader PrerequisitesThis guide assumes its readers have a functional knowledge of remote access management concepts and technologies. To implement the solutions in the guide, readers should have an understanding of and familiarity with the following areas and technologies:
This guide covers the Operating and Supporting process model quadrants within the Microsoft Operations Framework (MOF). It also covers the Security Administration and Incident Management service management functions (SMF) within MOF. For more information about MOF, see the Microsoft Operations Framework Web site at http://www.microsoft.com/mof. Planning Guide OverviewThis guide consists of the following chapters: Chapter 1: Introduction This chapter provides an executive summary, introduces the business challenges and benefits of deploying VPNs with quarantine service, suggests the recommended audience for the paper, lists the reader prerequisites, and provides an overview of the chapters and solution scenarios in this guide. Chapter 2: Approaches to VPN Quarantine This chapter outlines the approaches to VPN quarantine access. It also discusses the essential elements for the VPN access for telecommuter scenario solution. Chapter 3: Issues and Requirements This chapter introduces the Woodgrove National Bank scenario. It then defines the background, business issues, technical and security issues, and the solution requirements for the VPN quarantine scenarios for Woodgrove National Bank. This chapter also discusses the solution scenario for VPN access for telecommuters, examining the business, technical and security challenges of this scenario. Chapter 4: Design the Solution This chapter describes in detail how to plan the scenario solution for VPN access for telecommuters. It discusses the solution concept, prerequisites, solution architecture, and describes how the solution works. Finally, the chapter describes how to extend the solution. In addition to a general discussion of using VPN with quarantine services, this guide provides prescriptive guidance for implementing a secure remote access solution, which builds on the Woodgrove National Bank scenario introduced in this series. This scenario covers how to implement secure VPN access for telecommuters. Microsoft created the Woodgrove National Bank scenario to illustrate the typical challenges that organizations face in providing VPN network quarantine services, and how Microsoft technologies can address these challenges. This scenario addresses how to:
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