Microsoft Management and Operations

Microsoft Solutions for Management (MSM) supports the goals of Dynamic Systems Initiative (DSI) by helping organizations achieve operational excellence. Through a combination of technologies, partner offerings, best practices, and training opportunities, organizations can improve service, reliability, availability, and security while lowering total cost of ownership.


Best practices are based on Microsoft Operations Framework (MOF), which includes guidelines on how to plan, deploy, and maintain IT operational processes in support of mission-critical service solutions.


Management Solutions

Service Management

Exchange Service Management
SMS 2003 Desired Configuration Monitoring

Software Update

Software Updates for Dell Server Hardware Using SMS 2003
Patch Management Using SMS 2003
Patch Management Using SMS 2.0
Patch Management Using SUS 1.0
Software Distribution Overview

Service Monitoring

Notification Workflow Solution Accelerator
Alert Tuning Solution Accelerator
Autoticketing Solution Accelerator
Service Continuity Solution Accelerator
Multiple Management Group Rollup Solution Accelerator
Developing Custom MOM 2000 Reports

Management Architecture Guides

Management Architecture Guide: Version 2.0

Hosting Solutions

Microsoft Solution for Windows–based Hosting 3.5

Windows Server Core Management Product Operations Guides

Active Directory Product Operations Guide
DHCP Service Product Operations Guide
DNS Service Product Operations Guide
File Service Product Operations Guide
Print Service Product Operations Guide
WINS Service Product Operations Guide
Test Plan Overview

Server Applications Product Operations Guides

Microsoft Exchange 2000 Server Operations Guide
Microsoft Operations Manager 2000 SP1 Operations Guide
Microsoft SMS 2003 Operations Guide
Microsoft SMS 2.0 Operations Guide
Monitoring Microsoft Exchange 2000 Server with MOM 2000
SQL Server 2000 Operations Guide

Microsoft Operations Framework

Microsoft Operations Framework Overview
MOF Continuous Improvement Roadmap
MOF Executive Overview
MOF Process Model
MOF Team Model
MOF Risk Management
MOF Service Management Functions
Operations Assessment Overview

Training

MOF Changing Quadrant Course
MOF Essentials Course

Related Sites

Improve Platform Manageability
Microsoft Management
Microsoft Systems Management Server
Microsoft Operations Manager
Microsoft Software Update Services
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