DHCP Product Operations Guide

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	Overview
	Technology Required
	Maintenance Processes Checklist

Overview

Every company consists of employees (people), activities that those employees perform (processes), and tools that help them perform those activities (technology). No matter what the business, it most likely consists of people, processes, and technology working together to achieve a common goal. The following table illustrates this point.

Table 2 Examples of People, Process, and Technology Working Together

Dynamic Host Configuration Protocol (DHCP) is a TCP/IP standard that reduces the complexity and administrative overhead of managing network client IP address configuration. Microsoft Windows 2003 Server provides the DHCP service, which enables a computer to function as a DHCP server and configure DHCP-enabled client computers on your network. DHCP runs on a server computer, enabling the automatic, centralized management of IP addresses and other TCP/IP configuration settings for your networks client computers. The Microsoft DHCP service also provides integration with the Microsoft Active Directory directory service and Domain Name System (DNS) service, enhanced monitoring and statistical reporting for DHCP servers, vendor-specific options and user-class support, multicast address allocation, and rogue DHCP server detection.

DHCP simplifies the administrative management of IP address configuration by automating address configuration for network clients. The DHCP standard provides for the use of DHCP servers, which are defined as any computer running the DHCP service. The DHCP server automatically allocates IP addresses and related TCP/IP configuration settings to DHCP-enabled clients on the network.

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Technology Required

The following table lists the tools or technologies used in the procedures described in this guide. All tools should be accessed from a Windows Server 2003 server console, except in those cases where a link is provided.

Table 3 DHCP Service Tools or Technologies

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Maintenance Processes Checklist

The following checklists provide a quick reference for those product maintenance processes that need to be performed on a regular basis. These process lists are a summary of the processes described in subsequent sections of this guide. They are limited to those processes required for maintaining the product.

Operating Quadrant

The processes for this section are based on the service management function (SMF) guides that make up the MOF Operating Quadrant. For more information on the MOF Process Model and the SMFs, see http://www.microsoft.com/solutions/msm/ and http://www.microsoft.com/technet/solutionaccelerators/cits/mo/mof/default.mspx.

The processes listed in the tables below can be found at http://www.microsoft.com/technet/solutionaccelerators/cits/mo/winsrvmg/dhcppog/dhcppog3.mspx.

Storage Management SMF

Daily Processes

Weekly Processes

Monthly Processes

As-Needed Processes

Service Monitoring and Control SMF

Daily Processes

Weekly Processes

Monthly Processes

As-Needed Processes

Supporting Quadrant

The processes for this section are based on the SMF guides that make up the MOF Supporting Quadrant.

Incident Management SMF

Daily Processes

Weekly Processes

Monthly Processes

As-Needed Processes

Problem Management SMF

Daily Processes

Weekly Processes

Monthly Processes

As-Needed Processes

Optimizing Quadrant

The tasks for this section are based on the SMF guides that make up the MOF Optimizing Quadrant.

Capacity Management SMF

Daily Processes

Weekly Processes

Monthly Processes

As-Needed Processes

Changing Quadrant

The processes for this section are based on the SMF guides that make up the MOF Changing Quadrant.

Change Management SMF

Daily Processes

Weekly Processes

Monthly Processes

As-Needed Processes

Configuration Management SMF

Daily Processes

Weekly Processes

Monthly Processes

As-Needed Processes

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