Is This for You? This document set is intended for IT professionals who are responsible for the planning, design, deployment, and operations of messaging services or infrastructure in an enterprise environment. The readers of this document set are expected to have an understanding of its technical details, however, service-level expertise is not needed to follow the enterprise-level discussions and to understand the decisions that are made.
| Introduction | |
| Planning Guide | |
| Build Guide | |
| Operations Guide |
Planning a deployment of an enterprise-scale messaging system can be daunting. However, by applying the methodologies described in this blueprint and by carefully evaluating the business requirements and the existing messaging system of the organization, it is possible to build a set of service design goals that reflect the organization’s business and operational needs. These goals then form the basis for evaluating various service design options. These options typically focus on core design areas like availability, security, scalability, manageability, and supportability. Once a set of options has been identified, the design can be tested in labs and in production pilots to ensure that it meets the service goals and business requirements that were used to select the design options.

This guide described the multifaceted process of evaluating options and designing an enterprise-scale messaging system. This process combined every aspect of the IT infrastructure. By applying the methodologies described in this guide, a set of service design goals reflecting the organization’s business and operational needs can be built. These goals can then be used as a basis for evaluating various service design options, focusing on core design areas like availability, security, scalability, manageability, and supportability. Once a set of options was identified, the design could be tested in labs and in production pilots to ensure that it met the service goals and business requirements on which it was based.
By applying the procedures described in this guide, it is possible to build a messaging system capable of functional testing and to validate a proposed messaging system design. Once the messaging system is built, the design is tested in labs and production pilots to ensure that it meets the service goals and business requirements that were used to select the design options.
This guide helps readers understand the extent of operations guidance that is available for the hardware and software components used in the lab implementation of the Messaging Services Implementation Guides. Many of the references provided are to guidance published by the Microsoft Solutions for Infrastructure and Management (MSIM) team, which had been tested in a WSSRA environment. The enterprise messaging team deferred to this guidance as the authoritative source for operations content.