Details
Product:Windows Operating System
Event ID:10006
Source:DCOM
Version:5.0
Component:System Event Log
Symbolic Name:EVENT_RPCSS_REMOTE_SIDE_ERROR
Message:DCOM got error "%%%1" from the computer %2 when attempting to activate the server:
%3
   
Explanation

A program on this computer could not access a program on the remote computer.

   
User Action

Do one or all of the following:

  • Review the Windows error code displayed in the message.
  • Review the remote computer's Event Viewer for any related events indicating that a program could not be started or that an access denied error occurred.
  • If this event log indicates an out-of-memory error, tell the user to save his work, close other programs, and then try to access the server again. Or, add more system RAM.
  • If the event log indicates an access-denied error, change the DCOM permissions.

To change permissions

  1. Using Regedit, navigate to the following registry value
    HKCR\Clsid\clsid value\localserver32
    The clsid value is the information displayed in the message.
  2. In the right pane, double-click Default.
    The Edit String dialog box is displayed. Leave this dialog box open.
  3. Click Start, and then click Control Panel.
  4. Double-click Administrative Tools and then double-click Component Services.
  5. In the Component Services snap-in, navigate to Computers\My Computer\DCOM Config.
  6. In the right pane, locate the program by using its friendly name.
  7. Right- click the program name and then select Properties.
  8. On the Security tab, select Customize, and then click Edit.
  9. Add the user to the permissions list.

If these steps don't solve the problem, contact your technical support provider.


Currently there are no Microsoft Knowledge Base articles available for this specific error or event message. For information about other support options you can use to find answers online, see http://support.microsoft.com/default.aspx.