Dette initiativ har til formål at levere en end-to-end, integreret og samlet kommunikations- og samarbejdsløsning og hjælpe organisationer med at sænke omkostningerne og øge produktiviteten.

Microsoft was positioned in the Leaders Quadrant in Gartner's Magic Quadrant for Unified Communications, 2009. Gartner analysts evaluate UC product providers based on the quality, efficacy and overall maturity of the products, systems, tools and procedures that enhance individual, group and enterprise communications.