Communication is not a separate activity; it is part of everything we do every day at work and outside of work. Microsoft Unified Communications integrates communication into the desktop and business applications people use every day, providing a seamless flow between the work they do and the people they need to connect with to get work done faster and better.

Information workers spend much of their day working in desktop applications like Microsoft Office Outlook and Microsoft Office. But while working on a document, how often do you need to ask someone a quick question? Instead of interrupting what you are doing to pick up the phone, you can easily see the person’s availability and, with a single click, reach them with instant messaging (IM). With another click, you can start a video phone call or share your desktop. Do you need to speak to other people as well? Simply drag and drop their names from the contact list into your session. With Microsoft Unified Communications, you can find and click to connect with people by IM, voice, e-mail, desktop sharing, or conferencing directly from Microsoft Office applications such as Outlook, SharePoint, Office Word, Office Excel, and Office OneNote.