“Exchange provides the foundation for our entire communications infrastructure. It allows us to tie that into our telephone infrastructure, our voice mail infrastructure and mail infrastructure. So for people who are mobile, it allows them to access all of those things from the road or wherever they are.” --John Hamin, Network Administrator, Subaru CanadaMicrosoft Unified Communications provides an extensible, software-based platform that integrates your existing messaging and voice infrastructure. By anchoring your unified communications solutions on Microsoft Exchange Server and Office Outlook—the mostly widely used and trusted enterprise e-mail system in the world—your organization can save time for end users and IT staff, thus saving money.
Replacing silos for phone, voice mail, and e-mail with an integrated, Windows-based platform saves IT time and money. You can simplify deployment, provisioning, and management with common tools such as Microsoft Active Directory, shared deployment processes, and a single interface for reporting system health. With common tools to manage security, compliance, and archiving, you can more easily set and implement policies across e-mail and telephony systems. By consolidating, telephony, voice mail, and e-mail systems, you can dramatically lower maintenance and service costs, particularly if you have remote or branch offices.
End users no longer have to leave Outlook or other applications to communicate and collaborate. They can immediately see others’ availability in Outlook and with a single click can switch from e-mail to a phone call in which they can also share their desktop. End users can more quickly adopt the communications solution and be productive because they:
- Sign in only once to all forms of communication.
- Access and track all communication history with a single inbox.
- Use a single, familiar interface to communicate on the PC, Web, and smart devices.
