Microsoft Unified Communications technologies facilitate high-velocity supply chains by enabling key stakeholders to collaborate efficiently across continents and time zones. Internal design, engineering, procurement, and production teams—along with external supply chain and logistics partners—can share data and information, use presence awareness to determine if colleagues are available, and communicate instantly in the most effective manner. With integrated Unified Communications capabilities, workers can quickly and easily find the right person and click to communicate from within the software applications and business processes they use every day.
Microsoft Unified Communications solutions can help governments deliver excellent services, reduce their carbon footprint, and achieve the efficiencies required to drive down costs. Microsoft Unified Communications give government workers the flexibility to reach their colleagues and access the information they need, whether they are in the office, in the field, or working from home. Using integrated e-mail, enterprise telephony (VoIP), voice mail, instant messaging, and conferencing capabilities, workers can quickly and easily connect with the right person via the software applications and business processes they use every day.
Microsoft Unified Communications provide financial advisors tools that can help them develop relationships of trust and increase revenue. With a complete view of the customer's product usage and account activities, customer-facing staff can easily identify and access information and quickly match new services to the customer's needs. Employees who use Unified Communications technologies can streamline their communication to spend more time serving customers, providing excellent service in real time, and allowing their companies to be more competitive.
Healthcare professionals need an integrated communication and information environment so they can quickly, easily, and securely access up-to-date patient information—and each other—from a variety of locations using tools that are familiar, economical, and easy to use. Microsoft Unified Communications technologies combine the many ways healthcare professionals communicate into one familiar user interface that also shows availability of the people they want to reach and the best ways to reach them. And that means they can spend less time trying to contact their colleagues and more time caring for patients.
