Solutions for Retail
Business Intelligence
In a retail organization, managers and supervisors are constantly juggling multiple activities that need to be continuously monitored and adjusted to increase efficiency, improve customer service and increase sales. Such "juggling acts" are repeated on a larger scale throughout the retail enterprise. That's why providing easier access to appropriate, accurate, and timely information, allowing people throughout their organization to make faster, more-informed decisions, is a business imperative in retail.
Benefits
Business intelligence and collaborative solutions making use of real-time analytics solutions from Microsoft and its partners offer a range of benefits, including faster, more informed decision making; improved business processes; enhanced customer service levels and improved supplier logistics and collaboration.
Find out more about Microsoft solutions for Business Intelligence >
Microsoft Retail Store Systems solutions
Microsoft Store Systems solutions help you to better connect information, systems, and people, giving you a competitive advantage through an enhanced customer experience, improved employee productivity, better inventory utilization, and efficient store operations. Microsoft and its partners provide solutions that are manageable, cost-effective, and designed to work well together and to integrate smoothly with other platforms and applications. These solutions provide people with the right information at the right time, enabling innovation, services that are easy to add and integrate, and value-added capabilities for customers and employees.
Find out more about Microsoft Store Systems solutions for the four key solution areas: point of service, store operations management, ordering and inventory management, and mobility >
Supply Chain
Driving an efficient supply chain continues to be a major focus for retailers. Streamlining retail, distribution and manufacturing is key to availability, offering consumers the right products in the right place, at the right time. This requires suppliers and in-house purchasing teams to collaborate extensively, and the provision of access to appropriate business critical information on, for example pricing, forecasts and stock levels can drive real returns.
Benefits
Supply chain management (SCM) solutions from Microsoft and its partners offer the following benefits to retail enterprises:
- Gain real-time visibility of their own operations and of product movement through their supply chain partners, helping to make order and replenishment processes more effective and lower inventory levels in warehouses and distribution centers.
- Provide a single, consolidated view of product information whenever and wherever it is needed, allowing retailers and their trading partners to quickly share, view, and analyze documents and data to make more informed, accurate business decisions in a collaborative environment.
- Integrate with legacy applications, data warehouses, and enterprise resource planning (ERP) systems to create both internal and external vendor collaboration solutions through standards-based, open, scalable technology that enables information to be held centrally and be accessed by a wide range of devices.
- Improve collaboration by allowing suppliers to access appropriate pre-determined information, such as sales data, forecasts and production information, to help speed replenishment and anticipate stock-outs. Exchanges of documents such as purchase orders, Advance Shipment Notifications (ASNs), invoices, and credit notes can also boost collaboration.
- Facilitate product development, fast fashion, or speed sourcing projects with supplier portals.
Find out more about Microsoft solutions for the supply chain >
Microsoft Dynamics for retail
Microsoft Dynamics Retail Management System (RMS)
Microsoft Dynamics RMS offers affordable, flexible and clear-cut solutions designed to integrate and adapt to your own retail needs. The retail environment thrives on exemplary service and a competitive edge, but also requires tight control over business processes. This is where Microsoft Dynamics RMS comes into play, making the key elements work together to help you retain – and grow – your market share.
Find out more about Microsoft Dynamics RMS >
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In today's competitive retail environment, companies must be able to track productivity in real time, balance supply-chain management for global sales, and continue to deliver the best customer service possible. Retail solutions from Microsoft and its partners can help empower your people to give your company a competitive edge.
Our partners use their deep industry knowledge to build and deploy solutions that fit your business needs. 
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