Take advantage of Microsoft’s variety of support, consulting and training services.


For IT pros at companies with 25-500 computers, this collection of solutions and tools will help you implement systems that keep pace with your changing needs.

Essential Support is a range of managed support offerings delivered by Microsoft. These provide direct access to the best technical expertise and training services available, and 24x7 problem resolution.

This flexible service offers you access to the highest levels of expertise direct from Microsoft, including technical support services and information services. You also get access to a Technical Account Manager, so you can maximise business value and minimise total cost.

Professional Support covers all Microsoft products and can be purchased in packs of five incidents or on a pay-per-incident basis. Telephone: 0870 60 10 100 (Mon-Fri, 8:00 a.m. - 6:00 p.m.)

If you've bought a Microsoft product or licence, you may be eligible for phone or online incident-based technical support at no charge. Contact 0870 60 10 100 (Mon-Fri, 8:00 a.m. - 6:00 p.m.) to find out if you are already eligible.

Find links to information about training resources such as courses, workshops, Web-based content, books, learning assistance, assessment tools, and more.


Microsoft Help and Support home page
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