Microsoft Careers: Technical

A career within the Microsoft technical arena offers you the chance to be at the forefront of technological development, working with smart colleagues on meaningful projects. It's an opportunity to enjoy impact and ownership; your responsibilities have the potential to leave a lasting technological legacy.

Our employees empower a wide range of customers, from home users and consumers up to the systems administrators of large corporations. They also use their connection to the customer to capture the product feedback needed by Microsoft's development teams when designing new products and services. In this way, Microsoft’s technical experts are not only a vehicle for empowering customers, but also a catalyst for innovation.

Technical Account Managers own the support relationship with Microsoft’s most important customers and through highly-proactive engagement are constantly alert to opportunities which develop, improve and maintain that relationship.

Dedicated Supportability Engineers deliver a high-quality proactive supportability service to the customer and ensure high levels of customer satisfaction with incidents and engagements with customers.

Uniting local support experts in a single organisation, the Microsoft Global Technical Support Center provides 24/7 support to customers around the world. The breadth of expertise means customers have immediate access to Microsoft deep technical skills and local know-how on a global scale.

Our Enterprise and Partner Group is responsible for revenue growth, increasing customer and Partner satisfaction, and winning against strategic competition in our managed enterprise accounts, Partners and in the education marketplace.

It’s not just the largest companies that benefit from the competitive edge our technology can deliver. There’s a huge market among small and mid-size businesses, and through our world-class Partners we’re providing the core technology for solutions that meet their diverse business needs.

This unit oversees Microsoft’s relationship with OEMs, the hardware manufacturers that equip their products with Microsoft software.

MSN’s primary business mission is to build a large global base of highly-satisfied, loyal consumers using its paid and free services. Additionally, MSN® is focused on managing services profitably in all markets, and building the infrastructure to constantly surprise and delight consumers, customers and Partners.

The DPE team has highly-specialised sales, marketing and technical contributors responsible for the early adoption of the Microsoft Developer Platform. Through the adoption of this exciting new technology, organisations are better able to connect with their customers, empower their employees and enhance their relationships with trading Partners.

Focused on delivering superior products through the retail channel, HED has dedicated teams in Microsoft subsidiaries in almost every major country.